Online shops should stop looking at shipping as an expense and instead view it as a way of attracting customers. It is a fact that online shoppers check out an e-commerce merchant's delivery and return
In part one of this series, we covered the many factors that are creating new challenges for inbound parcel management. First is the dramatic increase in the volume of inbound parcels that organizations
“FedEx and UPS are both excellent companies with outstanding service. Their express service is backed by a guarantee (unless you foolishly signed it away for an extra point of incentive), which promises... View More
When a product shipment heads out the door, many would assume the direct retailer could simply book the profit and move on to the next item for sale. But those in the shipping and retail industries have... View More
In our last issue, we suggested you perform an in-depth discovery to identify and document what vendor shipments are causing extra time to process in receiving. In addition to identifying these time wasters... View More
If your operation is to succeed, it is critical to embark on a fact-finding mission to discover if receiving is a profit drain or gain in your warehouse. Part I of our series will examine how to make this... View More
WASHINGTON — The U.S. Postal Service filed notice today with the Postal Regulatory Commission (PRC) regarding a temporary price change for some package products for the 2026 peak holiday se
The freight market is under real strain. Rising spot rates, tightening carrier capacity, climbing fuel costs and growing operational risk are pushing shippers and third-party lo
What does an optimal e-commerce network look like? Is it the network with the fewest facilities, the fastest delivery promise, or the lowest transportation cost? In practice, the answe
A freight damage claim often points attention toward the carrier, but the root cause can start much earlier. If pallet loads leave a facility with inconsistent containment, shifting and instab
