I recently sat through a fascinating presentation by a VP at FedEx on the topic of the operational impacts of bad addresses. One of the slides claimed that 25% of the domestic shipments and 35% of the... View More
Over the past several years, UPS and FedEx have fundamentally changed the way they offer discounts to their customers. Instead of giving discounts by service, regardless of the level of spend, they now... View More
In this issue, we will begin a review of six basic principals of contracting and, in particular, how these rules apply when contracting for transportation services. The first rule is “Know with Whom... View More
Online ROI Calculator Newcastle Systems’ NB Series Mobile Powered Workstations are designed to hold and power a variety of equipment that includes computers, industrial printers, barcode scanners... View More
As corporate America continues to cut back during this downturn, shippers face a dilemma: They need to deliver the goods, but they want to find the best value for their parcel shipments following the price... View More
For many of us, this economic downturn seems almost unprecedented. Many employees within an organization, whether they're manning the shipping dock or overseeing the company as a CEO, are wondering, "What... View More
Since the Kyoto Protocol was ratified in 1997, carbon emissions have been making headlines. 2007 marked the 10-year anniversary of Kyoto, and the protocol’s signatory countries must meet their carbon... View More
Entrepreneurs have recognized that the recession presents major opportunities for offering new services. Some Regional Carriers are leading the way with many bold new initiatives. Estafeta is the largest... View More
On a recent carrier contract review with a client, I was trying to explain how their packages were getting shipping charge corrections due to dimensional weight issues. The client responded by explaining... View More
In a normal business environment, Operational Excellence for most companies means leveraging Lean Six Sigma teams to optimize and control critical processes. In this strained economy, however, it means... View More
In these tough economic times, many companies are reducing or suspending their spending. Even companies that are doing well are trying to reduce spending so that they continue doing well. Reducing cost... View More
The famous psychologist Carl Rogers wrote, "Man's inability to communicate is a result of his failure to listen effectively.•bCrLf When I teach leadership workshops, one of the exercises is to ask... View More
The current economic climate has affected everyone, and parcel shippers are no exception. While fuel prices have been a pleasant surprise in 2009 and provided some relief, we are all still feeling the... View More
We have often heard Canadians interested in purchasing goods from the US ask what the total duties and taxes payable are on the item. Four elements -- (1) country of origin, (2) classification, (3) duties,... View More
Airfreight & Logistics (Market Underweight): We spoke with an industrial products shipper based in the Midwest regarding his current bid with FDX for small package and LTL service. Our contact spent approximately... View More
When it comes to handling returned product, companies do not measure their returns process with the same rigor they use for outbound distribution. In fact, nearly 40% of companies do not track reverse... View More
Looking to increase sales revenue and considering the international marketplace? More than half of the companies in the U.S. have overcome their concerns; fraud, complex operational issues and high shipping... View More
Isn’t it funny how, just when you think you have a firm grip on your sourcing strategy, something happens – dramatic shifts in fuel prices, or a faltering economy – to make you want to... View More
The silver lining in today's recession may be that shippers are seeing their buying power improve and have significant leverage with their carriers. A clear turning of the tables, as just a year ago, shippers... View More
The silver lining in today's recession may be that shippers are seeing their buying power improve and have significant leverage with their carriers. A clear turning of the tables, as just a year ago, shippers... View More
