What's New: Although the USPS has made significant strides to improve service and profitability in recent years, the downturn has put the USPS on track to lose $6-$10B this year. The USPS has laid out... View More
In building a parcel dashboard, I recommend that it consist of three components: Cost/Volume, Service Level and Cost Analysis. Visual displays (charts, graphs, dials, etc.) will also help communicate the... View More
In building a parcel dashboard, I recommend that it consist of three components: Cost/Volume, Service Level and Cost Analysis. Visual displays (charts, graphs, dials, etc.) will also help communicate the... View More
In today's frenetic markets, your customers are shopping. Build your contacts within existing accounts while you have easy access to them. It is a competitive world, and running your team has aspects that... View More
The question is: How many test cases should you have? The hindsight answer always seems like, "One more.•bCrLf People say learn by burn is the most effective approach. This learning curve can be a... View More
In order to be effective, data must be strategic, accurate, and collected and analyzed regularly in a format that is readily understood. In this two-part series, we will examine some of the types of information... View More
Don’t you hate it when you make a mistake? You feel stupid and embarrassed. We tend to avoid mistakes at all costs. What if you were to learn that the key to mastery in any field is making mistakes?... View More
In recent years, our collective environmental consciousness seems to have grown exponentially. Consumers are increasingly taking steps in their everyday lives to act in ways that better promote sustainability.... View More
One of my clients was shipping a lot of small packages from Asia to the US on a regular basis and had negotiated very good discounts with a freight forwarder. Due to a temporary manufacturing delay, he... View More
Whether a business’s logistical operations involve shipping parcels around the world or from a central distribution center directly to the consumer, using the appropriate form of packaging can positively... View More
