Todays warehouse managers face a number of challenges. Customers demand nearly 100% order accuracy; there are smaller and more frequent orders that cover a greater number of SKUs; and senior management... View More

The objective is simple: Have the goods arrive at their destinations in satisfactory condition and at minimum expense. The challenge is that products can be damaged and that packaging materials, labor... View More

Technology is supposed to make our jobs easier, and there is perhaps nowhere that this is more true than in the shipping arena. In our industry, there is a multitude of tedious tasks that need to be performed:... View More

A common sentiment shared by most transportation managers is that each claims to have the lowest carrier rates. Most shippers achieve some level of base discount and other concessions during carrier contract... View More

Back in the last century, the Internet was going to be the great leveler in the mail order industry (if you remember the term Mail Order, you may be older than some of the new start-ups!). And in many... View More

Earlier this year, the U.S. Postal Service unveiled plans for 2007 and beyond, and to say the changes are sweeping would be an understatement. If you ship packages through the Postal Service (and these... View More

Carrier surcharges and add-on fees are proliferating and rising. And we hear again and again from all types of shippers that managing these costs is a concern. In response to a survey Pitney Bowes recently... View More

There are many industry trends that have a direct impact on your cost and on your ability to conduct business. On the shipping cost front, we face fuel surcharges from every mode of transportation that... View More

Its not unusual to put on a little extra weight over the holidays, but some shipping companies were surprised when their invoices arrived in February looking like their packages had also put on a couple... View More

Meeting customer expectations is not good enough. It is the goal of every Rice Lake Weighing Systems employee to exceed customer expectations with outstanding service, offering a selection of over 35,000... View More

Until recently, a hassle was what most catalog and online customers could expect if they had second thoughts about a purchase. But not now. Now direct sales merchandisers who want to get a leg up on the... View More

Some companies have 20/20 vision when it comes to anticipating customer needs. CooperVision, Inc. is one such company. A global leader in contact lens design, materials and manufacturing, the company was... View More

People all over the world have come to depend on Smith & Nephew to address their pressing health care needs and improve their quality of life. Smith & Nephew focuses on repairing the human body with its... View More

Delayed is not a word that sits well with Joe Beery. Its a touchy word, particularly in his industry, and one that tends to cost money wherever the word is applied. Beery does not want to hear about delayed.... View More

The package shipping market boasts annual revenues in excess of $31 billion and attractive growth rates. Within this market, high-volume U.S. Postal Service shippers have traditionally relied on manifesting... View More

The future of consolidation is changing in light of recent industry events. The playing field is dwindling as regional players are finding independence challenging; PFI and Momentum Logistics are two such... View More

In every business lifecycle, there are break points. Break points can be best described as those times and conditions where increased sales volumes and demands, as well as present operating complexities,... View More

Who could have imagined, even just three years ago, that the United States Postal Service, UPS, FedEx and DHL fierce competitors in the parcel business would have anything in common? And more interestingly,... View More

Lucy Keller, the owner of two Huntington Beach, California companies that sell volleyball and wrestling equipment, thought she was spending way too much on delivery charges. And that was before she caught... View More

Scattered across Canada from St. Johns, Newfoundland, on the east coast to Vancouver, BC, on the west coast are 14 warehouses for Medis Health & Pharmaceutical Services, Inc. Until last year, warehouse... View More