As we all know, Uber has changed the taxi world with technology. They took a very stable business that relied on old technology (radio dispatch system) and made it easier for the consumer. This... View More
The way consumers buy today will change dramatically in the future. There has been a lot of focus in the e-tailing arena on how to market your product, do effective fulfillment, and compete with Amazo
As we went through the 2016 peak season, one thing was painfully obvious: the e-commerce world is continually growing. However, along with the challenges this presents, the global e-commerce wor... View More
As the e-commerce world continues to erode market share from the brick and mortar retailers, I believe there will be a saturation point. I recently had a personal experience of how these two wor... View More
Have you ever ordered something online in the afternoon and checked to see if there was a tracking number by evening? You likely have… and are likely checking it again in the morning to see if
As you are gearing up for the summer months and taking some time off, it is always great to let your mind wander and come up with new and better ideas to enhance your parcel shipping program. It... View More
Are we losing our sense of connection through mobile devices? Recently, my father in law passed away at the young age of 97. During his life, he experienced multiple wars, depressions/recessions, multiple... View More
There has been a lot of focus on the B2C and B2B worlds. However, we are on the verge of being a Manufacturer to Consumer (M2C) global economy. With the advances that have been made in the global small... View More
“I ordered a new remote speaker for my iPhone and the shipping was free.” Unless the merchant has buried the shipping cost into the cost of goods or is taking a less margin on the sale, shipping... View More
The fuel surcharge was instituted a long time ago to mitigate the rising cost of fuel. It seems like the carriers are trying to figure out how to keep it alive…Hmmm. Fuel is at its lowest level... View More
In February, you will start to see your parcel expense budgets to be out line if you did not plan for the recent rate increases and dimensional weight policy changes. The two main drivers to the increases... View More
The ecommerce B2C business is expected to reach $1.77 trillion in 2015…WOW! This market is growing at 20%+ per year and putting many challenges on the infrastructure that supports the selling... View More
The recent announcement from FedEx and then UPS about charging dimensional weight for ground shipments is becoming a game changer in the parcel industry. It is interesting that both these announcements... View More
I recently attended the Operations Summit Conference which was held in Indianapolis. This conference is dedicated to the Omni Channel, E-Commerce, E-Tailers or whatever you want to call the industry. The... View More
It’s 2034, and I just made a trip back to 2014. I can’t believe that we used gasoline to run our delivery trucks back then. There also seems to be a lot of “manual” labor that is... View More
The clatter of the “peak” season noise is starting to simmer down. This past holiday season can be blamed on everyone. The major carriers (FedEx and UPS) have developed highly efficient networks... View More
The world is ever changing. The Pope just announced that he is stepping down, the USPS is planning to stop Saturday deliveries, and a meteor hit Russia, causing many injuries. The supply chain business... View More
The e-commerce business is becoming the growth engine for the parcel carriers, 3PLs and other modes of transportation. We are moving into an era that we will be shopping from our phones on a regular basis.... View More
The USPS has been the focal point of many discussions about its destiny. I find this very intriguing… even if some of the discussions border on ludicrous. I recently read that the USPS should get... View More
