Not so long ago, businesses saw no great need to put much effort into managing inbound parcels and mail pieces. However, in the last few years the inbound parcel receiving landscape has changed... View More

Inbound package volumes are growing in all types of organizations—from law firms and educational institutions to e-commerce, manufacturing, healthcare and financial businesses. Managing incomi... View More

As the e-commerce world continues to erode market share from the brick and mortar retailers, I believe there will be a saturation point. I recently had a personal experience of how these two wor... View More

The trend of shifting inbound from the procurement department to transportation managers in order to blend inbound and outbound into your contract can inherently create savings. But we cann... View More

For companies in the e-commerce retail market, coordinating consumer returns of hazardous materials – otherwise known as reverse logistics – can be a challenging part of business. Hazardous

Reverse logistics is an important part of any parcel professional's supply chain... but, surprisingly, it's a part that is not covered as often as it should be. This handy infographic gives yo... View More

Every year, shoppers increasingly head online to cross items off their holiday gift lists, and every year, this trend seems to catch a few retailers flat-footed. The 2015 holiday season was no d... View More

Returns have a long history of being a pain point for retailers. In 2013, returned goods cost US retailers more than $267 billion in lost revenue, according to an industry report by The Retail Equation.... View More

The hustle and bustle of the holiday season often excludes planning for the inevitability that some of what goes out must come back. The facts are mounting. Holiday shoppers buy nearly half of their gifts... View More