People love to give their opinions when it comes to companies they deal with on a regular basis, and our readers were no exception. We’d like to thank everyone who participated in this survey for giving us their insight about the major parcel carriers. From customer service, to on-time delivery, to refunds for late delivery — our readers weren’t shy about rating the carriers. Some results were impressive, like how a full 59% of respondents rated FedEx’s on-time service performance as excellent. Others, however, could use improvement. As you look through these results, do you find yourself nodding in agreement, or do you have a different view of the carriers than some of your peers? If you’d like to leave a comment on these results, please do so below! 

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View parcel survey.pdf