In building a parcel dashboard, I recommend that it consist of three components: Cost/Volume, Service Level and Cost Analysis. Visual displays (charts, graphs, dials, etc.) will also help communicate the... View More
In today's frenetic markets, your customers are shopping. Build your contacts within existing accounts while you have easy access to them. It is a competitive world, and running your team has aspects that... View More
The question is: How many test cases should you have? The hindsight answer always seems like, "One more.•bCrLf People say learn by burn is the most effective approach. This learning curve can be a... View More
In order to be effective, data must be strategic, accurate, and collected and analyzed regularly in a format that is readily understood. In this two-part series, we will examine some of the types of information... View More
Don’t you hate it when you make a mistake? You feel stupid and embarrassed. We tend to avoid mistakes at all costs. What if you were to learn that the key to mastery in any field is making mistakes?... View More
In recent years, our collective environmental consciousness seems to have grown exponentially. Consumers are increasingly taking steps in their everyday lives to act in ways that better promote sustainability.... View More
One of my clients was shipping a lot of small packages from Asia to the US on a regular basis and had negotiated very good discounts with a freight forwarder. Due to a temporary manufacturing delay, he... View More
Whether a business’s logistical operations involve shipping parcels around the world or from a central distribution center directly to the consumer, using the appropriate form of packaging can positively... View More
PARCEL is committed to keeping you up-to-date on what is going on in our industry. In order to best accomplish that goal, we’ve changed a lot over the past few years. From exclusively print, we’ve... View More
In the last installment of PARCEL Counsel, the focus was on the first rule of contracting: Know with Whom You Are Dealing. In this issue, we will consider the second rule of contracting: Get it in Writing.... View More
