Are you planning a new warehouse or distribution center or reorganizing or expanding an old one? You know youll be able to ship more products more efficiently, but the benefits of a new warehouse can sweep... View More
The last few months have seen some dramatic changes in the shipping industry. Former competitors like the U.S. Postal Service and FedEx are launching joint ventures. UPS is announcing several significant... View More
In the parcel shipping and handling industry, the focus is to boost productivity, specifically with cost-effective hardware and software to maximize operating efficiency. Your challenge is moving more... View More
So its been nearly six months since the close of the (drum roll).... second ever holiday online shopping season. How did the parcel industry do? Were we able to overcome the problems of 1999? Will the... View More
Seven centuries ago, Marco Polo returned to his native Italy filled with wondrous stories of the amazing cities and countryside of Cathay (China). And he backed it up with items that he had obtained through... View More
Suffice it to say, FedEx Ground struggled with the decision. No doubt great debate occurred before marching orders were given. But, alas, service (a.k.a. the customer) came second. A very close second,... View More
So what is really to blame for the demise of so many dot-coms in the last year? The usual reasons given are the tumbling stock market and venture capitals new and very strange demand that the company actually... View More
Is your organization planning a brand new warehouse or the expansion of an existing warehouse? Of course the planning of the project will incorporate the physical requirements of the building(s), but youll... View More
In 1995, Congress enacted legislation deregulating the trucking and airline industries� intrastate operations. At the time, very few, if any, shippers (and probably few carriers) fully comprehended... View More
For more than 200 years, the U.S. Postal Inspection Service has been responsible for safeguarding the customers of the U.S. Postal Service. As the criminal investigative arm of the U.S. Postal Service,... View More
The more things change, the more they stay the same. That old adage is as true as ever, even in today's ever-changing economy. As industries enter the 21st century, the management of human and material... View More
Recently, I was asked to speak at a logistics and shipping conference held in Chicago. Prior to my presentation, I asked the audience the burning question, Five years ago, how many of your companies were... View More
The fulfillment and distribution reality check that struck the direct marketing industry in the last year has come full-circle. Its not enough to provide customers exceptional service in getting packages... View More
When a provider of telecommunications technology decides to streamline its manifest and shipping process, it cant put its customers on hold while making internal process improvements. Fujitsu Network Communications,... View More
Since the introduction of guaranteed service for ground commercial parcels, I am constantly being questioned about the logic behind carrier service standards. Its clear distribution managers throughout... View More
Supply chain strategies and management have, of course, always been a vital part of any manufacturers or distributors profit picture. Despite this obvious fact, until recently they were generally left... View More
The status quo doesnt cut it anymore. A significant transformation is needed in the rate-setting process. Some very interesting developments are occurring that will have a long-term impact on domestic... View More
Facing mounting pressure to manage rapidly growing order complexity with an outdated order fulfillment system, the Washington State Liquor Control Board (WSLCB) decided to transform its entire operation... View More
The production floor looks great, thanks to your remarkable work in observing GMP principles. The setup time has been minimized; the workforce is well trained; all these great things are contributions... View More
Thanks to the Internet, demands for real-time supply chain management are being heard from the smallest customers to the most influential seats in the boardroom. This has brought increased attention on... View More
