Sometimes its the little things in life that have the biggest impact. Thats proving especially true in the world of parcel shipping, where something as small as a label is able to influence, and will perhaps... View More
My intention for this column is to provide industry news I believe is impacting you and render my thoughts regarding its implications. My aim is to both give you awareness and hopefully make a difference.... View More
Recall the scene in Cast Away where Tom Hanks� character, an air/ground express manager, passionately declares to his employees, �Time is like fire; it can either destroy us or keep us warm. We live or... View More
You have finally done it! The warehouse you designed and implemented, complete with a warehouse management system (WMS) tied in to the automation and the enterprise system, works like a charm. Operators... View More
How serious are you about the job you do today? How do you measure your success? What are your priorities when it comes to addressing? What is the magic number to be successful when shipping your information... View More
Today�s distributors are faced with supplying an evolving marketplace that consists of smarter and more demanding customers. They are continuously presented with new challenges and frequently asked to... View More
Pallet rack is not generally regarded as very glamorous or exciting; however, if your operation is facing a minor crisis in storage capacity or if you have some rack that has had a structural failure,... View More
Do you put extra stamps on your envelopes with the hope they�ll arrive faster? Would you knowingly spend $25 to send a package that would have arrived a day earlier for only $5? Sometimes, you do get what... View More
Question: The U.S. Court of Appeals for the Ninth Circuit (West Coast) held on February 11, 2003 that a clause in AT&T�s contract that required long distance customers to submit claims to mandatory arbitration... View More
With every new year comes personal resolutions. Spend more time with family and friends, lose weight, invest for retirement and get better organized are all favorites. People who have the desire and commitment... View More
The word �outsourcing� surely rings many bells. With the beginning of the deregulation era in transportation in 1996, companies underscored their efforts to streamline operations and focus on what they... View More
Software selection and implementation services have become big business for consulting firms as well as the software vendors themselves. Even with outside assistance, selecting the right software for your... View More
Radio frequency identification (RID) is one of the most promising and anticipated technologies in recent years. Magazine articles, television shows, analyst papers and the like are frequently trumpeting... View More
Question: What Can Green Do for You? Answer: A The recent announcement that 170 Con-gressional leaders wrote to the Federal Maritime Commission in support of United Parcel Service�s application... View More
The great majority of problems that occur in the distribution cycle are directly related to human error, negligent omissions or just plain lack of knowledge and training. Mistakes and accidents in the... View More
Have you had inquiries about shipping your products internationally? Perhaps you have been thinking, �Now that we have a Web site, we are getting more international calls. I have a good shipping manager.... View More
Customer product returns are becoming more frustrating to both businesses and consumers. Last year�s total number of returned items was 100 million. Forrester Research expects that number to skyrocket... View More
No topic has generated more comments from parcel industry enthusiasts this past year than the ongoing tactics used by carriers to avoid paying out guarantee refunds. And shippers are getting madder by... View More
Congratulations! You�ve just landed your first big customer! No more selling to just the �mom-and-pop� stores � this is really going to give your product national exposure and take you to the big time.... View More
Today�s world of electronics shipping is far different from decades past. Order and delivery cycles have been reduced to days, not weeks or months. A typical manufacturing scenario goes like this: A factory... View More
