It was recently announced that more than 100 organizations had signed The Climate Pledge, a commitment to reach the Paris Agreement 10 years early and be net-zero carbon by 2040. This has sent an imp
You know the old song lyrics: “And the sign says, ‘long hair freaky people need not apply.’" Well, we have thankfully come of age, and we are now accepting long hair, tattoos, earrings
It’s no surprise that customer satisfaction with online retail took a dive over the last year, as delivery delays and supply shortages originating from the COVID-19 pandemic were further com... View More
We’ve all heard a lot in recent months about supply chain resilience — and with good reason. The cycle of lockdowns, reopenings, and supply chain disruptions caused by the coronavirus cris
A healthy back is invaluable for a logistics worker – for most, their livelihood literally depends on it. Unfortunately, movements essential to their fast-paced workday – such as ov... View More
On Friday August 13th, FedEx announced their peak season surcharges for the remainder of 2021 and into 2022. The size based surcharges will go into effect starting on October 4th, while the re... View More
In April, FedEx and UPS reinstated Money Back Guarantees (MBG) for on-time delivery on various express services, mainly Next Day Air and International Express packages. Generally, this was see... View More
From the moment Amazon entered the market nearly three decades ago, it changed the retail space forever. As in-person storefronts continue to make the transition to the digital world, consumer... View More
From the detailed rate tables and opaque service agreements to all the different delivery options, small parcel shipping is complex. Add to that annual general rate increases, peak season surc... View More
If 2020 has taught us anything, it’s that the supply chain needs to be more agile. Artificial intelligence (AI), machine learning and robotics promise innovation for tomorrow, but manufactur... View More
When the holidays come around, will your e-commerce be prepared to handle the spike in shipment volume? Preparation is the key to success. No need to stress! As a result of the pandemic duri... View More
Sustainability is a concept and strategy of ever-growing importance in the business world. It means minimizing the impact on the environment and surrounding communities, as well as calling for... View More
During the onset of COVID in early 2020, UPS took many proactive steps to freeze customer discounts in the event that their rolling average dropped a portfolio tier. The rolling average was frozen at... View More
There is a growing urgency for the last mile delivery space to raise performance levels and meet demanding KPIs, despite the struggle to operate during a protracted independent contractor shor... View More
The past year has certainly tested supply chains and brought them to their breaking point. With a 44% YOY increase in e-commerce spend in 2020 , carriers and shippers alike had to shift resour... View More
In our May/June, 2021 issue, we profiled six leading solution providers ready and willing to help you with your shipping software, systems, and strategical needs. Download the PDF below to read the fu
UPS has once again announced new peak surcharges. Rate hikes begin as early as July 4, rising again on October 3, and once more on October 31, extending through the traditional holiday season... View More
Previous installments of PARCEL Counsel looked at the six rules of contracting. These rules are general principles relating to the process of contracting. In this issue, we will consider the substanti
Every successful business owner today focuses on delivering customer value — faster, better, and cheaper than their competitors. While relative to different types of consumers, one thing eve... View More
My mother used to say, “Don’t believe anything you hear and only half of what you see.” It sounds a bit pessimistic, but I’ve been surprised at how often those words have rung... View More
