As the worldwide battle against COVID-19 rages on, shippers are striving to strike the right balance to comply with safety requirements, fulfill their customers’ orders, and preserve their b... View More
Corrugated packaging is a perpetually popular choice across numerous industries, especially since its design promotes increased durability. Manufacturers and retailers understandably prioritiz... View More
If you’re in the market for order fulfillment services, there’s one question that’s probably at the top of your list: What’s it going to cost? As is often the case, the answer... View More
An efficient, convenient, and cost-effective returns process is essential for retailers in today’s competitive environment. One poor returns experience can lead to a lost customer for life... View More
While most shippers have become accustomed to the carriers announcing record general rate increases (GRI) and new surcharges, 2021 will be in a class of its own. More than any other year, it i... View More
2020 presented parcel shippers with a unique set of challenges. From already booming e-commerce business to an unprecedented disruption in supply chains due to the global pandemic, businesses... View More
While most holiday seasons bring a surge in online shopping, 2020 was setting a new record. Shoppers were seeking new ways to get gifts to their loved ones during this time of social distancin... View More
As the world of global e-commerce continues to grow, there is an increasing interest in having an “express” service option available for international shipments. The major carriers (DHL,... View More
As the seemingly never-ending 2020 finally comes to an end, parcel carriers, customers, and anyone in the supply chain realm are all thinking about what the future holds. Can the national carr... View More
According to McKinsey's consulting firm, 61% of executives reported decreased costs, and 53% reported increased revenues due to introducing artificial intelligence (AI) into their supply chai... View More
Each year, parcel shippers get the unique privilege of certainty – certainty that their shipping costs will go up. This expectation is dutifully met by UPS and FedEx each year with General R... View More
As Founder and CEO of the world’s oldest global home delivery service, I have always taken a keen interest in the packaging of Christmas gifts. After all, the magic of a Christmas gift is a... View More
As a shipper entering a parcel carrier bid process, you are subject to a great deal of doubt and risk from the unknown. A successful RFP often begins by considering two critical questions –... View More
This year has been one of the most challenging for online retailers. As businesses looked ahead to prepare for Brexit, the Coronavirus pandemic hit, and online sales soared as much of the worl... View More
Perhaps you’ve thought about improving your company with packaging automation for a while but haven’t taken action. On the other hand, maybe you realize that many of your competitors have
On December 16th, FedEx announced the continuation of select peak surcharges into 2021: Peak — Oversize Charge U.S. Express Package Services, U.S. Ground Services, Internati... View More
Over the last few years, there have been several installments of PARCEL Counsel relating to transportation contracts. Other columns have discussed issues relating to loss or damage to cargo. G... View More
The end of the year is a time to reflect, recharge, and rechart your course for the next twelve months. No one imagined that 2020 was going to unfold the way it did. Understandably, most people are re
UPS has finally announced its SurePost rates for 2021. Just like the previously announced increases to UPS’s other services, these rates will go into effect on December 27. You can find the... View More
There’s a lot of talk about how we are going to respond to the effects of COVID-19 in the supply chain and, more specifically, in the distribution center. Automation would reduce the “human... View More
