The pandemic accelerated consumers’ adoption of e-commerce, and although online sales decreased slightly over the same period last year, the latest Census Bureau statistics for the fourth qu... View More
Benchmarking. We hear that word all of the time in business in an array of strategic, project management, performance evaluation, and process improvement discussions. So that we have the same... View More
The e-commerce market has been a rollercoaster over the past few years, and it seems like each day alternates between good and bad trends to cause excitement and worry. If we look past some of... View More
Despite the continued success of e-commerce and online sales initiatives, the supply chain is seeing mounting challenges from delays, shortages, and beyond, all of which directly impact the co... View More
Supply chain volatility is one of the top challenges retailers have faced in the last 12 months. I’m sure no retailer needs reminding of how the past two years of the pandemic have led to an... View More
Shipping software provides you with one resource to do a variety of your shipping needs, from rate shopping, to managing paperwork, to customer communications, to tracking your shipment and more. You... View More
It can be challenging for smaller enterprises to compete with the world’s most established brands. However, usually, the goal is not for them to become as well-known as those entities... View More
Long gone are the days of a simple returns label in a box for the transportation team to own, and a finance manager to give their quarterly returns forecast before moving on. Whether you are... View More
If you are building a new home, you would probably engage a contractor. If you want to remodel your kitchen, you need to work with an expert in that specific field. So too with shipping. Ther... View More
E-commerce is projected to cross the $1 trillion mark in the United States this year – for the first time ever. While that powerful statistic breeds an endless array of opportunities for bus... View More
Shippers are mitigating the risk of failing to meet customer delivery requirements by diversifying their base of qualified carriers. Carriers have seen demand continue to grow and struggled to maintai
The rise in e-commerce is resulting in transportation carriers redrawing networks and offering new services focusing on the last mile. According to the US Census, total e-commerce sales for... View More
These days, the logistics industry is truly a global force. It drives or contributes to every marketplace, physical or digital, anywhere in the world. Modern supply chains span entire countrie... View More
This installment of PARCEL Counsel is being written during the first weeks of March, 2022 when terms such as “sanctioned” or “sanctions” are very much in the news. These news... View More
In Asia, ocean containers are commonly loaded with single boxes. This certainly minimizes the cost per box for shipping charges, but this practice can lead to costly consequences for the recei... View More
Prices are rising, good talent (or any talent!) is hard to find, and the demand for just about everything is increasing. Associates are getting tired of overtime, and it feels like you’re op... View More
It's generally accepted that the COVID-19 pandemic simply accelerated the trend towards growing parcel volumes. But it was a bit of surprise how quickly those consumers that were not signific... View More
You just finished a grueling negotiation with your parcel carrier. A consultant may have helped you in your efforts to attain the best terms and conditions possible. Perhaps the process this time was... View More
Reading up on the latest news and assessing the hottest trends makes up a large part of staying competitive in any market. The transportation and logistics industries are no different. Having... View More
Last year, the U.S. labor shortage reached epic levels, with an estimated 10.7 million unfilled jobs. The parcel delivery sector is feeling the labor crunch amidst a slew of pandemic-led chall... View More
A recent Fast Company article written by the chief sustainability officer of Blue Yonder, Saskia van Gendt, caught my attention. Van Gendt wrote that while free returns have become a “powerf
Everyone has heard the pitch: upload your invoices and carrier agreements into AI and let it tell you what you're owed. We wanted to test that claim. So we hired an independent AI engineerin
Many e-commerce brands face rising levels of dead stock — the merchandise deemed unsellable or unlikely to sell soon. As executives evaluate e-commerce dead stock reduction options, some initially a
The world’s largest parcel carriers are shrinking physical footprints while expanding algorithmic control. UPS now processes the majority of its volume through automated facilities, and maj
What does an optimal e-commerce network look like? Is it the network with the fewest facilities, the fastest delivery promise, or the lowest transportation cost? In practice, the answe
A freight damage claim often points attention toward the carrier, but the root cause can start much earlier. If pallet loads leave a facility with inconsistent containment, shifting and instab
BROOKFIELD, Wis. – ProShip, a leading and award-winning provider of multi-carrier shipping software, has announced the return of ProS Who Know, an annual virtual event focused on the trends
Facilities handling high-volume parcel sorting and cross-docking operations face unprecedented challenges as cargo theft networks grow more sophisticated and insider threats multiply. Identifying th
