In its second annual “Small Business Impact Report,” Amazon noted that it has helped more than 1.9 million US-based small and medium-sized businesses generate more than $160 billion in 2018.... View More
Today’s UPS and FedEx contracts are more complicated and difficult to negotiate than ever before. Before we address the major issues affecting your carrier contracts and how you can success... View More
Consumers today are weighing different factors in their purchasing decisions. In order to attract and retain loyal customers, brands must understand what those factors are and meet demand acco... View More
The small-parcel market just continues to grow, and this growth can present new challenges and opportunities for shippers. Navigating the ever-increasing number of surcharges and fees while simultaneo
If you’re like most retailers, you’ll do close to 40 percent of your business in Q4. And that number will probably grow: e-commerce sales during the 2019 holiday season rose 18.8 perce... View More
Almost every company has done it: sent a package that was larger than it needed to be and ended up paying the price in the form of dimensional weight surcharges. (As a refresher, dimensional w... View More
Turnover of your staff and associates is one of the most detrimental events in the distribution center. When someone quits, you lose the domain knowledge, procedural knowledge, and the l... View More
So much attention is paid to understanding the complexities of carrier agreements that companies, especially resource-constrained small and midsized businesses, often overlook simple best prac... View More
While the answer to the question posed in the title is technically “yes,” it is not as definitive as you may think. Guaranteed services are overvalued, overused, and result in unnecessary
As the impact of COVID-19 continues to evolve, the world is beginning to understand the potential impact of the pandemic from a business perspective. While the full financial impact of a global reduct
Almost gone are those days when people used to carry heavy bags and wander around the brick-and-mortar store, browsing for their purchases. In this digital world, shopping has transformed. Mor... View More
With the rapid growth in e-commerce, online retailers that are already fulfilling a significant volume of orders annually may reach a tipping point where they must eliminate manual aspects of... View More
As trade compliance gains more traction, US regulators have made it clear that having compliance policies in place is critical, regardless of the company size or the industry. The implementati... View More
The introduction of Direct-to-Consumer (DTC) shipping complicates the traditional fulfillment model. Instead of sending full pallets directly to the retailer, distributors now must ship to var... View More
The parcel industry continues to be challenged by Amazon. FedEx, UPS, DHL, and the USPS have built sophisticated distribution systems that are second to none in the industry. However, Amazon c... View More
FedEx, UPS, and Amazon are making it easier for consumers to pick up and drop off items at commercial locations such as partner retailers, lockers, and other authorized shipping locations. Fed... View More
We’ve watched as the Coronavirus, or COVID-19, has spread from country to country, and made its way to the United States. While its fatality rate is relatively low among low-risk individuals, the... View More
With the start of 2020 upon us, the UPS and FedEx general rate increases are impacting shippers’ transportation spend. This year, as with years past, UPS and FedEx increased the price of their trans
All of us make decisions about what tasks we are willing to do ourselves and what tasks we would rather hire someone else to do for us. Should we mow our own lawns, clean our own houses, change the oi
To start the new year, PARCEL Counsel will take a look at two legal developments from last year that will have an effect on parcel shippers in 2020. This begs the question: “Why do I need to... View More
