All major sports across the globe share one thing in common: their biggest stars don’t negotiate for themselves. Athletes are busy perfecting their craft and preparing themselves to create the best

It’s always an enlightening exercise when the PARCEL Forum advisory board and staff select the winner of the Game Changer of the Year award, which is presented at our conference every fall. Ev... View More

Yogi Berra once said, “When you come to a fork in the road, take it.” Believe it or not, that advice isn’t as silly as it sounds, especially when the fork in question is an opport

This installment of PARCEL Counsel is being written just after New Year’s — a traditional time for reflection. In 2005, my colleague and the first author of this column, William J. Augello,... View More

The rapid growth of technology and the number of innovative service providers is advancing the variety of options available for retailers and direct-to-consumer brands to deliver products ordere... View More

In literature, a cautionary tale is folklore embedded with a moral message. Obvious danger is ignored, and the main character meets its demise as a result of certain misgivings. The lesson to be... View More

President Trump has been extremely vocal in his displeasure with NAFTA and described it as the "worst trade deal in the history of the world." He has followed through with his promise of a mak... View More

The next time you think about returning an item to Amazon, be forewarned: Return too many items in a year, and you might just be exiled for good. Retail returns have become such a night... View More

Now that Black Friday, Cyber Monday, the holidays, and fourth-quarter surge are over, you can take a deep sigh of relief that you got through it. Many companies see 40% of their annual revenues... View More

“In the land of the blind, the one eyed man is king,” – Erasmus To succeed in today’s fast-paced marketplace, businesses need to shine a light on every aspect of their organizat

As e-commerce sales continue to grow, so does consumer demand for same-day delivery. E-commerce distribution operations increasingly need fulfillment footholds in crowded urban areas and near hi... View More

It's always interesting to look back and see what topics and stories piqued our readers' interest the most. Usually, it's no surprise as to what articles are the most popular (rate changes an... View More

With online sales continuing to grow at double-digit rates, retailers are looking for innovative solutions to improve their customer’s experience as well as minimize costs. A trending strategy... View More

Today’s supply chains are no longer simple Point A to Point B networks. They’re a digital, on-demand, and always-on ecosystem of complex, interconnected relationships. Every link relies on... View More

Online shops should stop looking at shipping as an expense and instead view it as a way of attracting customers. It is a fact that online shoppers check out an e-commerce merchant's delivery and return

With the explosive growth of online ordering for everything from toilet paper to TVs, consumers and manufacturers alike are eyeballing the next frontier: fast-moving consumer goods, also known a... View More

If you ship small parcels with either of the national parcel carriers and you’ve been paying attention to the changes in their dimensional weight (DIM) pricing strategies, you probably have at... View More

Recent media outlets have reported a record high economic outlook and consumer sentiment that has led to ever-increasing e-commerce parcel volumes. This growth rate has put great pressure on shi... View More

Say the word peak, and the word season often won’t be far behind. Most sellers have at least one such major sales surge per year (usually around the holidays). And many are lucky enou... View More

Today’s shopping trip is no longer confined to the corner store or the local mall. With the growth of e-commerce, people can buy nearly anything from anywhere in the world with the click of a... View More