You would not be reading this magazine as an industry observer if you weren’t already hyper-aware of the explosive growth of B2C e-commerce in 2020 and the impact that has had on supply chai... View More
As trade compliance gains more traction, US regulators have made it clear that having compliance policies in place is critical, regardless of the company size or the industry. The implementati... View More
Global economies should continue to recover after one of the sharpest economic contractions in recent history, but risks remain. Our Morgan Stanley economics team believes the 2Q downturn cata... View More
We now live in the Online Shopping Era. The e-commerce transformation of the past two decades – especially the past five years – has translated to last-mile vehicles popping up... View More
Effective December 27, 2020, UPS Ground, Air, and International services will increase by an announced average of 4.9% -- matching both the UPS 2019-2020 increase and the FedEx 2021 GRI announ... View More
In perhaps the parcel industry’s most dynamic year to date, yet another pricing increase has been announced before the official start of peak season. Effective November 2, 2020, FedEx will b... View More
The world has been flipped upside down, with the COVID-19 pandemic impacting all parts of the world as well as each of us individually. There are many people suffering and unsure of their futu... View More
Congratulations! Your business just purchased a new warehouse management system (WMS). This is one of the most important decisions in moving away from out of date paper processes and spreadshe... View More
Amazon’s shift from two-day delivery shipping to same-day delivery in 2019 reset consumers’ expectations for even quicker last-mile delivery. In 2020, the COVID-19 pandemic has highlighted
To say that 2020 has been a challenging year might be the understatement of the century. The disruption to our lives brought on by the COVID-19 pandemic has been far-reaching and pervasive. It... View More
Change… the inevitability of a shifting environment. Perhaps there has not been as rapid of an evolution in the parcel industry as the current adaptations to the global pandemic. The Coronavirus... View More
The COVID-19 pandemic has resulted in many shippers and carriers feeling uncertain about what the market will look like through the remainder of 2020 and into 2021. To prepare for what’s to... View More
The COVID-19 virus and pandemic has changed the world in countless ways. Although lockdown orders have been helpful to prevent the spread of the virus, the sudden halt of the economy has ravag... View More
If you manage a parcel expense budget, 2020 has likely left you searching for answers, often landing on a Magic 8-Ball response of “Ask again later.” Unfortunately, parcel expense manageme
Similar to small parcel carriers, the shift, driven by COVID-19, from commercial brick and mortar purchases to residential e-commerce purchases has created a strain on many retailers’ profit... View More
Optimizing your warehouse to meet your business requirements has certainly taken a twist since COVID and social distancing have become a daily reality. Many of the existing issues are relevant... View More
The holiday season of 2020 is going to be different than any that have come before it. The pandemic has changed the way that customers shop. E-commerce sales have increased significantly, with... View More
Now more than ever, delivery drivers are meeting a critical need in the life of consumers, and have the ability to make or break your company’s reputation—they are not just the face of you
Many companies think long-term vendor contracts are the best approach for their organizations, and a number of arguments exist that support this position. However, and especially as it relat... View More
No matter what kind of products you handle, you need something to keep their packaging intact. When it comes to ways to seal packaging, you have almost countless options at hand. Such a variety can be
A recent Fast Company article written by the chief sustainability officer of Blue Yonder, Saskia van Gendt, caught my attention. Van Gendt wrote that while free returns have become a “powerf
Everyone has heard the pitch: upload your invoices and carrier agreements into AI and let it tell you what you're owed. We wanted to test that claim. So we hired an independent AI engineerin
Many e-commerce brands face rising levels of dead stock — the merchandise deemed unsellable or unlikely to sell soon. As executives evaluate e-commerce dead stock reduction options, some initially a
The world’s largest parcel carriers are shrinking physical footprints while expanding algorithmic control. UPS now processes the majority of its volume through automated facilities, and maj
What does an optimal e-commerce network look like? Is it the network with the fewest facilities, the fastest delivery promise, or the lowest transportation cost? In practice, the answe
A freight damage claim often points attention toward the carrier, but the root cause can start much earlier. If pallet loads leave a facility with inconsistent containment, shifting and instab
BROOKFIELD, Wis. – ProShip, a leading and award-winning provider of multi-carrier shipping software, has announced the return of ProS Who Know, an annual virtual event focused on the trends
Facilities handling high-volume parcel sorting and cross-docking operations face unprecedented challenges as cargo theft networks grow more sophisticated and insider threats multiply. Identifying th