In our personal lives, it can be uncomfortable to answer the scary “what if?” questions about our cars, our homes, our health, and our lives themselves. But with respect to Murphy’s... View More
Two emerging technologies, virtual reality (VR) and augmented reality (AR), offer exciting possibilities for many industries, including the supply chain. VR is an immersive technology: the end u... View More
We live in a world that demands instant gratification. What this means to companies – retailers, distributors, and suppliers – is that the pressure has never been greater to provide ever-fas
In the frothy battle for online customer loyalty, shipping choices and amounts charged for those choices is a highly influential front. Retailers have been grappling with this changing landscape... View More
Two years ago, during the Black Friday weekend, US online sales reached over $5.27 billion, which was a 17.7% increase year-over-year. More and more consumers went online and set a new record fo... View More
We live in a parcel world where accessorial increases can be announced at any time of the year and have huge impacts on budgets. Accessorial charges account for anywhere from five to 30% of our... View More
This article originally appeared in the July/August, 2018 issue of PARCEL. Threats have now become a reality as global trade comes under attack. Actions such as tariffs and Brexit are risks that ship
For many, August brings the onset of the busy season. Time to rev up the motor and get orders out to adequately meet the holiday demand! Many e-commerce companies see between 40-60% of their bus... View More
The real question on retailers’ minds is why do customers choose to buy something? If they could get into their heads, their lives would be a lot easier, as they would be able to clearly see w... View More
Every merchant has a contract, which they typically renegotiate either annually or semi-annually, with a major shipping carrier. As merchants sit down to renew their contracts, they aim to negot... View More
Earlier this year, I had a “discovery” experience when I was introduced to an entire world of which I was not very familiar. I’ve worked in the mailing/shipping industry for over 30... View More
Anyone who has been through a holiday peak season recognizes the opportunities – and potential pitfalls – it presents for e-commerce brands. The spike in order volume can help meet short- and... View More
The first full day of the 2017 PARCEL Forum in Nashville had a special highlight during the keynote luncheon. Since 2015, we have conducted a search for the game-changer of the year in the months lead
The continued growth of e-commerce – which reached an all-time high of more than $2 trillion worldwide last year – has changed how brands should look at the packout part of the fulfillment... View More
UPS recently implemented a brand-new audit fee for shipping charge corrections. This new fee will be assessed if the average shipping charge correction in a week is greater than five dollars. If... View More
When the history of e-commerce is written by scholars in the future, it will be first and foremost a global story. Beyond the technology that has fueled it — and the convenience it has created... View More
E-commerce is driving parcel shipping growth at a rate of 10% per year, and rates are increasing at twice the rate of inflation. And it’s just the beginning: e-commerce currently represents on... View More
In this installment of PARCEL Counsel, we will explore the effect of a limit of liability expressed as “$ _____ per pound, per piece” as opposed to one expressed as “$ _____ per pound,... View More
It’s not easy being small. Retail small businesses face numerous challenges from cash flow to managing inventory, and the demands of e-commerce make packing and shipping a major pres... View More
This article originally appeared in the July/August, 2018 issue of PARCEL. E-commerce is rapidly overtaking brick & mortar retail sales, with US online sales reaching $409 billion in 2017 a... View More
