Earlier this year, I had a “discovery” experience when I was introduced to an entire world of which I was not very familiar. I’ve worked in the mailing/shipping industry for over 30... View More
Anyone who has been through a holiday peak season recognizes the opportunities – and potential pitfalls – it presents for e-commerce brands. The spike in order volume can help meet short- and... View More
The first full day of the 2017 PARCEL Forum in Nashville had a special highlight during the keynote luncheon. Since 2015, we have conducted a search for the game-changer of the year in the months lead
The continued growth of e-commerce – which reached an all-time high of more than $2 trillion worldwide last year – has changed how brands should look at the packout part of the fulfillment... View More
UPS recently implemented a brand-new audit fee for shipping charge corrections. This new fee will be assessed if the average shipping charge correction in a week is greater than five dollars. If... View More
When the history of e-commerce is written by scholars in the future, it will be first and foremost a global story. Beyond the technology that has fueled it — and the convenience it has created... View More
E-commerce is driving parcel shipping growth at a rate of 10% per year, and rates are increasing at twice the rate of inflation. And it’s just the beginning: e-commerce currently represents on... View More
In this installment of PARCEL Counsel, we will explore the effect of a limit of liability expressed as “$ _____ per pound, per piece” as opposed to one expressed as “$ _____ per pound,... View More
It’s not easy being small. Retail small businesses face numerous challenges from cash flow to managing inventory, and the demands of e-commerce make packing and shipping a major pres... View More
This article originally appeared in the July/August, 2018 issue of PARCEL. E-commerce is rapidly overtaking brick & mortar retail sales, with US online sales reaching $409 billion in 2017 a... View More
As companies grow, either organically or through mergers and acquisitions, leaders making pivotal business decisions must remain cognizant of the state of their industry in North America and the world
Have you ever wondered what consultants look for when they come in and audit your facility to suggest better processes? Much like the game when you were a child, the consultant looks at your operation
In our instant-everything world, customers want orders ASAP and at the lowest cost possible. This is becoming increasingly harder to do as parcel growth is expected to continue rising 17 to 28 p... View More
You know what’s easy? Setting up an eCommerce web store. Shopify has 500,000 merchants, a number that’s grown 74 percent per year over the last five years, according to a January 2018 article... View More
Ah, packaging. Remember the good old days, when as long as a product was protected in its box, it didn’t really matter what the packaging looked like? How things have changed! Now, not only does... View More
The material handling environment is changing and growing at a rapid pace, thanks in no small part to the e-commerce explosion, which means that shippers are facing many challenges that must be mitiga
Remember the shopping experience of old? Make yourself presentable, get in the car, drive to multiple locations – maybe even try on a few things, and then make your way to a line of people waiting... View More
No matter if you’re a small business or a Fortune 500 company, workflow management and employee productivity top the list of things to improve. And sometimes that means cutting processes, hirin... View More
Our company has a customer that is one of the most successful retailers of sporting goods equipment in the world. This particular company was started by a young entrepreneur who started selling ski eq
For most shippers, negotiating with carriers can be intimidating. Whether it’s your first time at the table or you’re a seasoned veteran, it’s easy to feel overwhelmed. The carriers are... View More
