The material handling environment is changing and growing at a rapid pace, thanks in no small part to the e-commerce explosion, which means that shippers are facing many challenges that must be mitiga

Remember the shopping experience of old? Make yourself presentable, get in the car, drive to multiple locations – maybe even try on a few things, and then make your way to a line of people waiting... View More

No matter if you’re a small business or a Fortune 500 company, workflow management and employee productivity top the list of things to improve. And sometimes that means cutting processes, hirin... View More

Our company has a customer that is one of the most successful retailers of sporting goods equipment in the world. This particular company was started by a young entrepreneur who started selling ski eq

For most shippers, negotiating with carriers can be intimidating. Whether it’s your first time at the table or you’re a seasoned veteran, it’s easy to feel overwhelmed. The carriers are... View More

In the world of packaging, size definitely matters. Given the variables at play and the ever-changing, ever-increasing UPS and FedEx surcharges, this can be a very frustrating side effect of small-par

During the holiday season, there is always a mad dash by retailers to have the best promotions to lure in customers. In more recent years, that opportunity has moved more and more towards e-commerce a

Going up against mega online retailers can be a daunting prospect for brick-and-mortar shops that can’t easily slash prices or eat the cost of free shipping, but being a little fish in the giant... View More

This article originally appeared in the March/April, 2018 issue of PARCEL.In the last installment of PARCEL Counsel — “Back to the Future: UPS and Last-Mile Delivery” — we saw how... View More

Surveys show that market intelligence and benchmarking are the most valuable assets a shipper can have going into a transportation negotiation process. The information below will address how shippers

I often find myself explaining the importance of separating various cost reduction strategies. It is common for shippers to reference one or two cost reduction strategies and insinuate or assume that... View More

When you think about what type of packaging is needed to protect items during shipment, it’s a good bet that you factor in cost and, potentially, labor productivity. Without question, these are impo

It's easy to understand why parcel shippers might want to use a regional carrier; they usually offer flexible pickup windows, faster transit times, and lower transportation and accessorial cost. And... View More

Times are changing. There are innovative technologies, new demands, and more significant expectations from clients — and everything that is new can be a challenge for a warehouse manager. This year

It’s no surprise that Amazon is today’s e-commerce leader. In fact, according to data from One Click Retail, Amazon was responsible for about 44% of all US e-commerce sales in 2017. Many attribute

Have you ever had one of those “a-ha!” ideas? Perhaps there was a cool summer night when you were sitting around a campfire, and you came up with an idea to make a widget that would solve a... View More

Traditional and digital worlds are colliding as commerce between B2C, C2C, and B2B blur. This collision is straining supply chains around the world as consumers and businesses alike are demanding end-

In the last installment of PARCEL Counsel — Deregulation of the Airline Industry: FedEx and Last Mile Delivery — we explored how changes in the law greatly enhanced FedEx’s ability to... View More

Much has been written about how the small package world would change if Amazon were to enter the market. Though mostly speculative, just about any information you can find on the topic establishes Ama

Retailers view their e-commerce shipping service as an extension of their business. The quality and flexibility of their delivery solutions play a direct role in the decision-making criteria... View More