Incompatibles are an increasing challenge for parcel centers, as the handling of big and bulky items require additional manual labor that slows productivity rates and reduces automation efficien... View More
Well, another peak season is in the books. And while the results aren’t fully quantified yet, there are still some interesting lessons we can draw from the exciting, and often chaotic, experience
I often hear two misconceptions about big data. First, people sometimes think, “I have a large amount of data, so I have big data,” and second, “It’s too expensive to truly leverage... View More
Would you like to do your part to reduce your company’s operating expenses and increase profits? Take a closer look at your shipping spend! Costs are on the rise. For large production shippers... View More
Logistics processes and procedures are complex, and it’s common to still see physical documents shipped by express service providers to points of receipt, including your accounts payable, acco... View More
Consumers were projected to spend upwards of $682 billion during the 2017 holiday season, with 51% shopping online, according to the National Retail Federation. Thanks to e-commerce giant Amazon... View More
On September 18, FedEx announced its 2018 general rate increase (GRI). FedEx’s 2018 GRI is keeping the US Domestic Express and Ground increase to 4.9% (as compared to 2017 GRI Express at 3.9%)... View More
2017 was a big year for the small-shipment industry (although, really, is any year in our industry ever non-eventful?). As we reflect on the year that just ended, we take a look at the top 10 articles
Packaging waste is a crucial issue regarding both businesses and consumers as their packaging waste accounts for roughly 40% of all solid waste. According to the US EPA, residential, commercial, and i
In this installment of PARCEL Counsel, we will take a look at the legal characteristics of UPS and FedEx. While people tend to think of these two corporate giants as just that, i.e., “UPS”... View More
These two words were never meant to go together. However, in today’s ever-changing world (thanks to Amazon), consumers are expecting to receive their orders in two days for free. This has trul... View More
Knock, knock. In case you didn’t recognize it, that’s the sound of one of your most promising sales opportunities — international e-commerce. But unfortunately for your workload,... View More
Online shoppers receive their orders via UPS, FedEx, and the USPS every day. E-commerce is growing exponentially, and for UPS and FedEx, it is representing a larger percentage of deliveries. For over
The 2017 PARCEL Forum in Nashville, Tennessee, was indeed “music to shippers’ ears,” as our theme suggests. The education, networking, and professional growth that occurred over these... View More
As the boom in e-commerce continues to transform today’s business environment, how should warehouses be structured to meet these demands for quick turnaround? Previously, one warehouse was bui... View More
Can Amazon seriously take on FedEx and UPS as a major small parcel provider? There are plenty of naysayers that believe it can’t – the costs to establish a network is huge, but who says Amazon... View More
What exactly is brand strategy? Essentially, this is a strategy to distinguish a company or products from its competitors. The aim is to create a lasting (positive) impression in the minds of cu... View More
Breaking the rules to get qualified workers this busy season may be just what needs to be done. In certain areas of the country, finding qualified associates has become a dilemma. That’s why m... View More
How many parcel shippers truly read the story their parcel data tells? The reason I ask: To have a discussion about parcel benchmarking against other businesses, the data — be it from invoices... View More
It’s the most wonderful time of the year! People all over the world have begun to fill their online shopping carts with gifts for family, friends, and loved ones. As package deliveries surge d... View More