Parcel shipping usually has only one objective: Just get it there. If the package is on time, shippers are happy. On a per-pound basis, parcel shipping is the most expensive method of shipping.... View More
Do you put extra stamps on your envelopes with the hope they�ll arrive faster? Would you knowingly spend $25 to send a package that would have arrived a day earlier for only $5? Sometimes, you do get what... View More
Congratulations! Since youve done such a good job with the Boston operation, were now putting you in charge of the New York and New Jersey operations as well. Despite the positive tone in my bosss... View More
Women in Packaging, Inc. (WMPKG) packages the people, not the products. As a nonprofit, professional association dedicated to increasing the growth and professional development of packaging professionals,... View More
Ever wonder how certain universally accepted sizes, practices or specifications got to be universally accepted? It didn�t just happen by coincidence. In the world of distribution, universal applications... View More
The fulfillment and distribution reality check that struck the direct marketing industry in the last year has come full-circle. Its not enough to provide customers exceptional service in getting packages... View More
Many distribution companies can lay claim to having system bottlenecks, especially during peak times. These bottlenecks often result in operational fire drills and system workarounds, both costly ways... View More
The word �outsourcing� surely rings many bells. With the beginning of the deregulation era in transportation in 1996, companies underscored their efforts to streamline operations and focus on what they... View More
If you think you were challenged in the past to deliver high-quality service each and every day, think again! Its even tougher now. The distribution of documents, both physically and electronically, is... View More
Probably one of the most important roles of any senior manager is to closely watch capital budgets. Inevitably, once the budgets are submitted for a fiscal period, management is committed to �stay the... View More
In some ways, the 1999 Best Practice Survey raises more questions than it answers, but in most ways, it offers some solid insights into the overall operations of our readers who responded. Note in some... View More
Parcel fraud is one of the biggest and most disregarded crimes in American business today. With an estimated $400 billion in losses per year due to employee theft, parcel fraud should not be overlooked,... View More
Webster defines the word �reasonable� as: a) being in accordance with reason (a reasonable theory); b) not extreme or excessive (reasonable requests); or c) moderate, fair (a reasonable chance, a reasonable... View More
Each year I talk with hundreds of people just like you as I travel around our great country. Our best clients are those companies that have strong leaders in the distribution and logistics departments... View More
Editor�s Note: Johanna Boller will be presenting at the annual Parcel Shipping & Distribution Forum (see page 23). As a prelude to her session, �What Every Shipping Manager Needs to Know for Success in... View More
If you have a Web site, you want people to find it. If it�s a business site used to promote or sell products or services, the life of your business may depend on whether your site shows up in the first... View More
While we started to see the impact the economy was having on the parcel shipping industry in last year�s survey outcome, the impact is even more pronounced in this, our seventh year of analyzing the results... View More
