It wasnt long after the ball dropped in Times Square on New Years Eve that United Parcel Service dropped the hammer on its customers with a January 7 rate increase. Whats that, you ask, didnt the annual... View More
The great majority of problems that occur in the distribution cycle are directly related to human error, negligent omissions or just plain lack of knowledge and training. Mistakes and accidents in the... View More
OK, so business is picking up, or maybe your business is coming into its busy time of the year. Either way, you realize you dont have enough man power to handle the increased volume. So what to do? Hire... View More
With companies continually streamlining their operations to squeeze out every bit of efficiency and productivity, it is increasingly important to minimize employee idle time as well as regulate overtime.... View More
Ergonomics: The study of the interface (or interaction) between humans and the objects they use and the environments in which they function. The definition of ergonomics is one thing but the benefits... View More
Often, people will make comments about how critical their work is to a company. Well, theyre right! Everyone within a firm is a critical component of keeping and main-taining clients. Shipping and distribution... View More
The Request For Proposal (RFP) is a terrific concept. In theory, a single document allows buyers to interview multiple suppliers, communicate service requirements, select a best value provider, hit departmental... View More
While today�s cost-conscious businesses have reinvented just about everything from the manufacturing plant to the retail store, many have yet to truly analyze the significant cost of moving materials across... View More
Congratulations! You�ve just landed your first big customer! No more selling to just the �mom-and-pop� stores � this is really going to give your product national exposure and take you to the big time.... View More
The last few months have seen some dramatic changes in the shipping industry. Former competitors like the U.S. Postal Service and FedEx are launching joint ventures. UPS is announcing several significant... View More
If you use UPS to service your business, your rates increased on January 6th significantly! UPS press release announcing the new rates contained exactly two sentences pertaining to the actual impact to... View More
Editor�s Note: Johanna Boller will be presenting at the annual Parcel Shipping & Distribution Forum (see page 23). As a prelude to her session, �What Every Shipping Manager Needs to Know for Success in... View More
If you have a Web site, you want people to find it. If it�s a business site used to promote or sell products or services, the life of your business may depend on whether your site shows up in the first... View More
While we started to see the impact the economy was having on the parcel shipping industry in last year�s survey outcome, the impact is even more pronounced in this, our seventh year of analyzing the results... View More
Parcel fraud is one of the biggest and most disregarded crimes in American business today. With an estimated $400 billion in losses per year due to employee theft, parcel fraud should not be overlooked,... View More
Webster defines the word �reasonable� as: a) being in accordance with reason (a reasonable theory); b) not extreme or excessive (reasonable requests); or c) moderate, fair (a reasonable chance, a reasonable... View More
Each year I talk with hundreds of people just like you as I travel around our great country. Our best clients are those companies that have strong leaders in the distribution and logistics departments... View More
