The Associated Press has reported that "At package delivery behemoths FedEx and UPS, last fall's meltdown and the worst recession in a generation has meant a sharp drop-off in the number of documents and... View More
What's New: Although the USPS has made significant strides to improve service and profitability in recent years, the downturn has put the USPS on track to lose $6-$10B this year. The USPS has laid out... View More
In building a parcel dashboard, I recommend that it consist of three components: Cost/Volume, Service Level and Cost Analysis. Visual displays (charts, graphs, dials, etc.) will also help communicate the... View More
In building a parcel dashboard, I recommend that it consist of three components: Cost/Volume, Service Level and Cost Analysis. Visual displays (charts, graphs, dials, etc.) will also help communicate the... View More
In today's frenetic markets, your customers are shopping. Build your contacts within existing accounts while you have easy access to them. It is a competitive world, and running your team has aspects that... View More
The question is: How many test cases should you have? The hindsight answer always seems like, "One more.•bCrLf People say learn by burn is the most effective approach. This learning curve can be a... View More
In order to be effective, data must be strategic, accurate, and collected and analyzed regularly in a format that is readily understood. In this two-part series, we will examine some of the types of information... View More
Don’t you hate it when you make a mistake? You feel stupid and embarrassed. We tend to avoid mistakes at all costs. What if you were to learn that the key to mastery in any field is making mistakes?... View More
In recent years, our collective environmental consciousness seems to have grown exponentially. Consumers are increasingly taking steps in their everyday lives to act in ways that better promote sustainability.... View More
One of my clients was shipping a lot of small packages from Asia to the US on a regular basis and had negotiated very good discounts with a freight forwarder. Due to a temporary manufacturing delay, he... View More
Parcel auditing has always been a discipline built on precision. Define the rules, run them against the data, and recover what's owed. For years, that model worked well, and in many respects
Everyone has heard the pitch: upload your invoices and carrier agreements into AI and let it tell you what you're owed. We wanted to test that claim. So we hired an independent AI engineerin
A recent Fast Company article written by the chief sustainability officer of Blue Yonder, Saskia van Gendt, caught my attention. Van Gendt wrote that while free returns have become a “powerf
For years, parcel auditing carried an implicit prerequisite: you had to be big enough to justify it. The conventional wisdom among smaller shippers went something like this �
Parcel auditing has always been a discipline built on precision. Define the rules, run them against the data, and recover what's owed. For years, that model worked well, and in many respects
Everyone has heard the pitch: upload your invoices and carrier agreements into AI and let it tell you what you're owed. We wanted to test that claim. So we hired an independent AI engineerin
A recent Fast Company article written by the chief sustainability officer of Blue Yonder, Saskia van Gendt, caught my attention. Van Gendt wrote that while free returns have become a “powerf
For years, parcel auditing carried an implicit prerequisite: you had to be big enough to justify it. The conventional wisdom among smaller shippers went something like this �