It used to be that only high-volume senders had complete visibility into carrier costs. Their core business depended on efficient shipping to maximize profitability, and they invested significan... View More
In this installment of PARCEL Counsel, we will take a look at consignee chargebacks — a topic not previously addressed in this column. As used here, the term “consignee chargebacks”... View More
To some folks, managing people is the hardest part of being a leader. Whether you are a recently promoted supervisor or a seasoned experienced manager, it is never easy, and it is constantly cha... View More
You will notice that the topic of international trade is a hot one in this issue. This isn’t surprising, given the explosive growth of international e-commerce over the past decade or so. Even... View More
There’s a unique consumer profile for every organization competing in the online retail world. We can broadly identify unique trends that differ from one industry to the next. There are some markets... View More
Thirty-seven years! Many years, flights, hotels, meetings, countries, contacts, colleagues, and, more importantly, many, many friends. I saw so much regarding technology, instant information, in... View More
Benjamin Franklin once said: “In this world nothing can be said to be certain, except death and taxes.” Well, Mr. Franklin clearly wasn’t a parcel shipper — if he was, he surely... View More
In response to Amazon’s initial Prime Day sale last year, a growing number of competitors have started offering summer promotions of their own. From FreeShipping.com and Macy’s to Best Buy
One of the primary goals of any distribution center operator is to move product through the facility as quickly, flexibly, and efficiently as possible. Once a package is picked and packed, it still needs... View More
Reverse logistics is an important part of any parcel professional's supply chain... but, surprisingly, it's a part that is not covered as often as it should be. This handy infographic gives yo... View More
The recently released 2016 Walker Sands Future of Retail Study highlights four retail industry trends driven by the continuing expansion of e-commerce. As consumers increasingly go online to purchase... View More
When you're choosing an earbud for on-the-job calling and listening, there are a few immediate necessities that might come to mind for someone in the warehousing, construction, or trucking industry -... View More
This article is part of a three-part series on A Day in the Life of a Parcel. This first segment introduces a few game-changing innovations early in the parcel lifecycle. Subsequent articles wil... View More
In the next three years, as the economy recovers and demand for manufactured goods increases, warehousing activity is anticipated to rise, prompting greater demand and higher costs for labor, handling
Much has been written about the adjustments small package carriers have made to service and accessorial charges in recent years. Most of these seemingly minor changes are helping carriers achieve sign
Today’s consumers are focused on convenience, and they want retailers to provide this convenience across all channels. As an internet retailer, e-commerce, or direct sales company, you work ha... View More
When a parcel is not delivered, the first person to be blamed is often the last person in the process: the shipper. The reason for delivery failure is often a poor quality address. These costly mistak
The concept of international shipping — and cross-border trade in both business-to-consumer and business-to-business environments — has been a vexing issue for merchants and shippers in gene
