Much has been written in the media lately about Amazon extending the benefits of its logistics network to transactions other than those originating at Amazon’s fulfillment centers (personally, I... View More
Recently, in working on several different accounts but using one particular carrier, I noticed the same anomaly. In the billing data, there were shipments that showed “no-zone” as the rated
It’s that time of year when clients ask me about planning for the holiday shopping season, that period of time between Thanksgiving (this year, November 24 – always a Thursday) and Christmas
To be honest, I am in awe of UPS. They execute with the precision of a Swiss watch. They plan, and then they make the magic happen. In anticipation of extraordinary Christmas volume, they treated the
In December of 2013 Amazon was very public that they saw fit to blame UPS for late deliveries to consumers. Recall that the winter of 2013 was brutal and in particular in the Oklahoma/Texas area which
If you have been a reader of PARCEL for some time you are aware of my work and my passion for the industry. Every day I begin my morning by reviewing the articles on UPS, FedEx, USPS, DHL, TNT, Ontrac... View More
I am not in the freight audit business. I do however spend hours upon hours each week wading through a myriad of shippers’ parcel invoices, studying patterns and looking for ways and means to either... View More
There was no press release, there was no notice to shippers that I am aware of. FedEx did as I predicted and changed the tables by which they calculate their fuel surcharge and it will be effective February... View More
Have you noticed that the price of fuel has been going down? Here is the history of the last 5 years. Up until April of 2011 Both FedEx and UPS charged the same fuel surcharge. Obviously as the cost of... View More
Last night I went to the UPS Investor Relations website (http://www.investors.ups.com/phoenix.zhtml?c=62900&p=quarterlyearnings) and gave another listen to the 4th Quarter investor conference call. I try... View More
January 30, 2014 marked the 5th anniversary of the exit of DHL from domestic service in the USA in 2009. August 15 2013 marked the 10th anniversary of the purchase of Airborne Express by DHL in 2003. In... View More
As most readers know, the parcel carriers clearly state in their terms that packages tendered are subject to the carriers reweighing the parcel, and / or recalculating the dimensions of a package for the... View More
In a previous "Man Up" article, I proposed that since the parcel carriers have tremendous IT capability, and since they have the origin zip code, destination zip code, service level requested, weight,... View More
In my years in the parcel business I had the thankless task of having to investigate a lot of billing complaints from my customers. One error that happens thousands of times a week in the parcel industry... View More
One of the big guys contemplating dropping low yielding deals…..it’s that time again !!!!! I recently attended a presentation given by one of the senior executives of one of the publically... View More
My article on the misapplication of residential fees by one or more carriers in the parcel industry moved some carrier reps to post comments that UPS does have data on what addresses are strictly commercial,... View More
There has a bit of what I would call “inflammatory” publicity recently about a lawsuit filed against FedEx for allegedly misapplying their residential surcharge to transactions that were consigned... View More
On July 6, the United States Postal Service announced its proposed prices for Mailing Services products, which include First-Class Mail parcels, Standard Mail Parcels and Non Flat Machineable , Bound Printed... View More
Hi, DHL recently announced a major reorganization of its DHL USA operation. This DHL reorg will have a major impact on the US parcel shipping industry. We at PARCEL feel it is our... View More
