Ready or not, here’s comes peak. And with peak comes the inevitable concerns about late deliveries and upgraded (and expensive) service levels. Now is the perfect time to examine what lessons... View More
Compared to just a few years ago, there’s a world of difference, literally, in how organizations operate today. Businesses and institutions are increasingly engaged in shipping beyond their na... View More
Technology has revolutionized how we shop. Fifty years ago, discounters and department stores ruled retailing. Wal-Mart, big box retailers, and specialty stores reinvented retailing. Where there... View More
Speed, flexibility, and reliability are the differentiators in today’s small parcel environment, and technology is changing the competitive landscape. The explosion of e-commerce, combined wit... View More
Understanding how different classes of inventory move through the order picking/order fulfillment process is critical to designing a system that is accurate and efficient while meeting business... View More
United Parcel Service (UPS) surprised a lot of us last week with an early announcement on 2017 rate increases. Though the teaser was a couple months earlier than expected, it shouldn’t have shocked
On July 14, 2016, the National Motor Freight Traffic Association (NMFTA) issued a supplement to the National Motor Freight Classification (NMFC) to become effective on August 13, 2016. The gist... View More
Order picking in most distribution centers is where the highest concentration of people are located, which creates the highest cost area of the warehouse. The pressure will heat up in most distr... View More
It’s an exciting time in the parcel delivery business with new solutions and business models popping up by the minute, it seems. What will parcel delivery look like in the future? Will deliver... View More
From rates.ups.com: Effective December 26, 2016*, the published rates for our services will increase. This supports the ongoing investments we continue to make in the speed, scope and cover... View More
Editor’s note: This article is part of a three-part series on A Day in the Life of a Parcel. Parts one and two discussed several innovations in the early stages of the parcel lifecycle, includ... View More
There are a number of excellent reasons employers hire temporary workers (temps). “But Mom, everyone else does it.” On the other hand, if you’re looking for more specific and persuasive... View More
For companies in the e-commerce retail market, coordinating consumer returns of hazardous materials – otherwise known as reverse logistics – can be a challenging part of business. Hazardous
Have you ever ordered something online in the afternoon and checked to see if there was a tracking number by evening? You likely have… and are likely checking it again in the morning to see if
Today’s transportation environment is driven by using data to make critical decisions. Whether the focus is a concentrated carrier sourcing event or a company-wide network realignment, the fir... View More
We often hear of retailers struggling with “competing in the Amazon era,” the current e-commerce market that includes the web-based giant. Amazon is, without question, a formidable competitor... View More
When we last focused on cross-border e-commerce, in the 2015 article, “E-Commerce Cross Border Parcel Shipping,” the market was ready to take off, and since then, it certainly has. In a rece
It used to be that only high-volume senders had complete visibility into carrier costs. Their core business depended on efficient shipping to maximize profitability, and they invested significan... View More
In this installment of PARCEL Counsel, we will take a look at consignee chargebacks — a topic not previously addressed in this column. As used here, the term “consignee chargebacks”... View More
IRVINE, Calif. – July 30, 2026 – Reveel™, provider of the leading Shipping Intelligence™ Platform, today released “The State of Enterprise Shipping 2026,” its annual industry resea
Supply chain leaders are being asked to slash their transportation budgets without disrupting operations. It’s forcing teams to revisit their parcel strategy. They’re looking deeper into s
Peak season exposes last-mile issues when consumer expectations are high and their tolerance for delivery delays is low. The smaller delivery mistakes and inconsistencies, like&n
A recent Fast Company article written by the chief sustainability officer of Blue Yonder, Saskia van Gendt, caught my attention. Van Gendt wrote that while free returns have become a “powerf
