Many shippers don’t realize that the U.S. Postal Service (USPS) is an extremely cost-effective and reliable carrier for international shipping. In fact, international shipping for USPS totaled approximately... View More
Ask not what your carriers can do for you…Instead ask: What can you do for your customer? By Jeff Lindmark By now, you have probably read a story or two about the challenges UPS and FedEx faced... View More
I would like to explore a question that most start-ups encounter at least a few times during the course of their evolution: Should I outsource my supply chain operation to a 3PL provider or should I make... View More
Tribal knowledge is loosely defined as unwritten know-how that is required to do your job. It is often referred to as knowledge “known” yet undocumented, such as information that has been verbally... View More
DHL's Pharma Select product is a popular solution specifically designed to meet the needs of Life Science & Healthcare Companies offering "a courier level of customer service, support and performance management."... View More
The New Year’s Resolutions for Transportation Managers Are: 1. Look at how you allocate your customers to your Distribution Centers (DCs) to determine the best network of DC locations to satisfy... View More
Last night I went to the UPS Investor Relations website (http://www.investors.ups.com/phoenix.zhtml?c=62900&p=quarterlyearnings) and gave another listen to the 4th Quarter investor conference call. I try... View More
The analysis of Holiday 2013 online order timing and delivery capacity is not yet complete, but the discussions about customer expectations for speed of delivery for Holiday 2014 have already begun. This... View More
Here are 5 tips to you can use to reduce your parcel expenses: 1. Modal Optimization: Restructuring business rules to route packages by cost of transit and service times. 2. Reduce air space when possible... View More
January 30, 2014 marked the 5th anniversary of the exit of DHL from domestic service in the USA in 2009. August 15 2013 marked the 10th anniversary of the purchase of Airborne Express by DHL in 2003. In... View More
Every time the USPS announces rate changes, all the stakeholders come out of the woodwork, with many of them bemoaning the increases and how it will impact their operations. Relax! Take a deep breath.... View More
The Benefits of Providing All Departments with Basic Sales Training By Sean O’Neil If you’ve ever engaged in any kind of fitness routine, you know the value of engaging in different types of... View More
As shippers shake off the snow, and settle in for a new year with new parcel rates, it can be reasonably derived from the surge in online demand during the holiday season that 2014 has a lot of promise... View More
The short answer to the question raised above is yes. As explained in greater detail in an earlier eUpdate, a transportation broker is a company which owns no assets and acts as a wholesaler by arranging... View More
Amazing how much of our daily resources are NOT spent on packing, but rather on order picking and receiving. Yet no order goes out the door without being packed. Likewise, packing is the last place your... View More
The delay of parcel deliveries was one of the top news stories this holiday season, as thousands of customers didn't receive their gifts on time. Due to the well-documented delivery glitches of UPS and... View More
1. Outdated Systems If you've been in business long enough, you face the problem of legacy computer systems, procedures, and equipment that are no longer up to the task. Unless your business is tiny, it's... View More
NAFTA, the North America Free Trade Agreement is the open door for prosperity between the USA, Canada and Mexico. The agreement was signed by the governments of Canada, Mexico and the United States,... View More
A recent joint meeting of ISM-Greater Rhode Island and the Purchasing Management Association of Boston focused on America’s supply chain management talent gap: 270,000 jobs are estimated to be created... View More
This year, we have seen two audit and payment providers sued and subsequently driven to bankruptcy due to their malfeasance, while others are involved in legal suits. These are unfortunate circumstances... View More
