Understanding the ins and outs of auditing parcel invoices can be very beneficial to your business because this process provides valuable insight into your organization’s supply chain operatio... View More
Freight charges can represent up to 10% of a company's total costs. Fuel surcharges and fees drive that cost even higher, and we trust that what our contract says is what our invoice hears. In... View More
Lately, talking about the future of shipping feels like peering into an old 1950s sci-fi movie complete with flying robots and self-driving vehicles or a steampunk dream featuring blimps and par... View More
This article originally appeared in our July/August issue If UPS and FedEx follow their 2017 timelines, general rate increase (GRI) announcements for 2018 are on the horizon. No matter when they are announced,... View More
On many levels, your relationship with your parcel carrier is like a partnership. You need your carrier so that you can perform your business, and the carrier needs you for revenue. You sign an agreem
In a previous article, I referenced business intelligence and its importance in managing small parcel supply chains. It wasn’t merely for the sake of audit and service recovery, but for the sake... View More
As part of their 2017 rate changes, UPS and FedEx have changed the way they calculate fuel surcharge as of February 6. Instead of calculating based on the monthly jet fuel average price two mont... View More
Far too often, parcel intelligence reporting is underused — if used at all — by even the highest-volume parcel shippers. Shippers tell me they know their shipping costs because they ca... View More
If data collection, analysis, and intelligent decision making wasn’t a determining factor for business success, these articles might be fewer and farther between. The other reality — in the
With the recent GRI increase and carrier tariff changes that have just become effective, it is a very good time to review your company’s shipping profile and costs. Most people know that their... View More
As part of their 2017 rate changes, UPS and FedEx changed the way they calculate fuel surcharges as of February 6th. Instead of calculating based on the monthly diesel average price two months p... View More
The commonwealth of Virginia has played an important role in shaping America’s history. It wasn’t until farmers of Virginia could not find quality seeds in 1923 that the farmer’s... View More
In part one of this series, we discussed the importance of continually reducing expenses and improving operational processes in order to help your business succeed, and we looked at a case s... View More
We invest time, resources, and money into negotiating our contracts. But are we dedicating the same attention to our carrier invoices? How do we know what we negotiated is what we are actually r... View More
As we begin reviewing our company’s shipping metrics from last year, we find ourselves trying to analyze bits and pieces of data from various sources and multiple carriers which are equivalent... View More
A new year is often the time to implement new processes. With peak season behind us, it is important to reassess freight and parcel audit processes — what works, what doesn’t, where can you... View More
In part one of this series, we discussed the importance of continually reducing expenses and improving operational processes in order to help your business succeed. In part two, we'll continue t... View More
Big data gives parcel shippers access to information they’ve likely never had before. When properly leveraged, data analytics lead to decisions that mitigate risk and seize opportunities... View More
Last month, I shared some basics of big data and how it can help parcel shippers. My column explored the break-neck pace at which data continues to grow, as well as the benefits and competitive... View More
Has Netflix suggested a movie or TV show that perfectly matches your tastes? Have you ever purchased an item from Amazon under the category, “Customers who bought this item also bought?”... View More
A recent Fast Company article written by the chief sustainability officer of Blue Yonder, Saskia van Gendt, caught my attention. Van Gendt wrote that while free returns have become a “powerf
Everyone has heard the pitch: upload your invoices and carrier agreements into AI and let it tell you what you're owed. We wanted to test that claim. So we hired an independent AI engineerin
Many e-commerce brands face rising levels of dead stock — the merchandise deemed unsellable or unlikely to sell soon. As executives evaluate e-commerce dead stock reduction options, some initially a
The world’s largest parcel carriers are shrinking physical footprints while expanding algorithmic control. UPS now processes the majority of its volume through automated facilities, and maj
What does an optimal e-commerce network look like? Is it the network with the fewest facilities, the fastest delivery promise, or the lowest transportation cost? In practice, the answe
A freight damage claim often points attention toward the carrier, but the root cause can start much earlier. If pallet loads leave a facility with inconsistent containment, shifting and instab
BROOKFIELD, Wis. – ProShip, a leading and award-winning provider of multi-carrier shipping software, has announced the return of ProS Who Know, an annual virtual event focused on the trends
Facilities handling high-volume parcel sorting and cross-docking operations face unprecedented challenges as cargo theft networks grow more sophisticated and insider threats multiply. Identifying th
