It’s a story repeated all too often: A shipper’s employee gives a package to a carrier, the goods arrive damaged but inside an intact box, a claim is filed, but it’s denied because of... View More
Recent advances in technology are helping merchants become better marketers by utilizing the Postal Service to not only reduce their shipping costs but also deliver an improved customer experience. Today's... View More
As shippers attempt to negotiate new parcel agreements or use consultants to negotiate on their behalf, an opportunity that may be overlooked are consolidation services offered by parcel carriers and the... View More
Carriers both large and small add surcharges to your freight invoices not just to compensate themselves for a variety of delivery issues that could dip into their profits, but because it is one of the... View More
Participants in MWI’s Collaborative Negotiation Trainings often ask how they should handle significant power differentials. Most frequently, this question is asked by those who perceive themselves... View More
A recent survey on facility sustainability shows that more companies are prone to putting down greener roots these days. Techniques such as designing a building so that it significantly reduces the amount... View More
The big transportation carriers have announced their annual rate increases, which has left many logistics executives wondering if carriers were even aware of the economic maelstrom of 2009. The answer... View More
Logistics can improve environmental sustainability while profitably benefitting the entire supply chain. In the 1994 California Management Review, J. Elkington cited sustainability's "Triple Bottom Line"... View More
In his book Relationship Economics, author David Nour talks about the basics in relationships simply stated: like me, know me, trust me, and pay me. What do you know about the carrier representatives... View More
Think of all the ways our lives have been made easier and more efficient with technology. With just the click of a button (or a mouse), we have the world at our fingertips. Communication alone has changed... View More
The current economic situation has and will continue to impact shippers in many ways. Company shareholders continue to demand better results and stronger dividends. In this economy management has found... View More
Transportation companies are feeling the effects of the great recession and some will fail during the next 6 to 12 months. To meet the operational demands of their respective businesses, the small package... View More
If you watched last month’s State of the Union address, you saw that President Obama set a new goal to double U.S. exports over the next five years. While this level of export growth can be exciting... View More
1) What is 10+2 or ISF? As of Jan 26, 2010, every ocean importer must file detailed shipment information with US Customs and Border Protection. Originally it was 10 elements from the shipper and 2 from... View More
Enterprise shipping is not some mysterious corporate function. In fact, it is exactly what it sounds like. It is the process of shipping performed at a level visible to any management person or employee... View More
We hosted a conference call, Friday, January 8th with several leading regional parcel companies (OnTrac, Lonestar Overnight, Eastern Connection, Spee-Dee Delivery and U.S. Cargo) to learn more about this... View More
Forklifts and other pieces of industrial equipment are an indispensable part of almost every warehousing operation throughout the world. They're also a primary danger in these facilities. Each year they're... View More
When you shipped or transported packages today, you may not have even considered whether the items inside were hazardous materials. What if one of those packages was not identified as a hazardous material... View More
If you made a New Year's resolution to improve your company's supply chain, now comes the hard part — making it happen. Why is it so hard to live up to the expectations we set for ourselves... View More
