We invest time, resources, and money into negotiating our contracts. But are we dedicating the same attention to our carrier invoices? How do we know what we negotiated is what we are actually r... View More

In this Q&A session, supply chain experts Glenn Gooding and Cory Tower answer some of the most pressing questions for businesses experiencing high growth. Cory Tower managed Drugstore.com’s grow

In today's environment of same-day service levels in the warehouse, the definition of high-speed will vary greatly by not only the industry, application, and organization, but also from quarter... View More

One of the biggest mistakes a shipper can make is to nickel and dime a negotiation. Routinely chipping away at pieces only weakens the entire structure. Visualize your agreement as a milk bottle... View More

One of the most paralyzing, detrimental things for a supply chain is politics. I’m not talking about Democrats or Republicans but, rather, executives and teams that feed on power and are jealo... View More

A new year is often the time to implement new processes. With peak season behind us, it is important to reassess freight and parcel audit processes — what works, what doesn’t, where can you... View More

Can the rapidly evolving logistics landscape that is precipitating change in rules and rates for small parcel carriers actually be an opportunity for shippers and carriers to work more closely?... View More

Does approaching your carrier for contract negotiations make you feel like you are stepping into the ring with a 500-pound gorilla? If you feel outmatched, chances are, you're probably right. T... View More

The way consumers buy today will change dramatically in the future. There has been a lot of focus in the e-tailing arena on how to market your product, do effective fulfillment, and compete with Amazo

As with any industry, there is a lot of jargon and slang in transportation. Some words and phrases are used so often that people new to the industry might hesitate to ask their meaning out of the fear

Companies committed to reducing transportation spend should get their year started off right by assessing their company's transportation in order to identify changes that make an appreciable differen... View More

In part one of this series, we discussed the importance of continually reducing expenses and improving operational processes in order to help your business succeed. In part two, we'll continue t... View More

A couple of years ago, Cascade Orthopedic Supply was facing a challenge: once UPS and FedEx implemented dimensional-based (DIM) pricing, what was the best way to deal with the rising shipping costs that... View More

Big data gives parcel shippers access to information they’ve likely never had before. When properly leveraged, data analytics lead to decisions that mitigate risk and seize opportunities... View More

As we went through the 2016 peak season, one thing was painfully obvious: the e-commerce world is continually growing. However, along with the challenges this presents, the global e-commerce wor... View More

2016 was a big year for the parcel industry. FedEx and UPS changing their DIM requirements, as well as announcing rates that differed from their competitor for the first time in a long time, were definitely... View More

Thanks to mobility and almost constant connectivity, we can now shop anywhere at any time. While this certainly benefits all consumers, the impact on rural customers is hard to ignore. Located f... View More

Last month, I shared some basics of big data and how it can help parcel shippers. My column explored the break-neck pace at which data continues to grow, as well as the benefits and competitive... View More

Ask most company executives about their plans to boost their bottom line, and they’ll tell you about all the things they’re doing to increase top line revenue. But by focusing only on... View More

Recently, in working on several different accounts but using one particular carrier, I noticed the same anomaly. In the billing data, there were shipments that showed “no-zone” as the rated