No topic has generated more comments from parcel industry enthusiasts this past year than the ongoing tactics used by carriers to avoid paying out guarantee refunds. And shippers are getting madder by... View More
For more than 200 years, the U.S. Postal Inspection Service has been responsible for safeguarding the customers of the U.S. Postal Service. As the criminal investigative arm of the U.S. Postal Service,... View More
Were all aware of the tight economy and especially the severe impact on the transportation industry. Many parcel carriers are now adding upcharges for services as they try to compensate for the sputtering... View More
While its true that most companies aggressively manage outbound transportation, too often inbound transportation costs are not controlled. However, as more and more companies face a need to reduce expenses... View More
We all know that postal rates went up as of June 30, 2002. But more important to our industry is the big change in Priority Mail, which could affect both how you ship Priority Mail parcels and the cost... View More
As James Williams knew there had to be a better way. As Domestic Transportation Planner for telecommunications giant Alcatel, Williams oversees, among other things, the company�s shipping and receiving... View More
As we go to press, the commercial small package carriers are announcing their new 2002 rates. And in their infinite wisdom, the carriers have deemed that you, the shipper, should benefit from these higher... View More
Since the introduction of guaranteed service for ground commercial parcels, I am constantly being questioned about the logic behind carrier service standards. Its clear distribution managers throughout... View More
It remains to be seen whether shippers will do anything about this new provision. United Parcel Service has never been known for its flexibility in contracting with its customers, regardless of the... View More
Frustrated with restrictive carrier refund policies, many experienced shippers have reached the conclusion that traditional service guarantees don�t work. But instead of giving up, what can you do about... View More
FedEx Corp.�s ground package and less-than-truckload services made strides in 2003, gaining market share in two segments of US surface transport, The Colography Group, Inc., (LTL) said in issuing... View More
Every boxing fan has an opinion of what the best heavyweight fight was. Louis - Schmelling, Ali - Frazier, Holyfield - Tyson. They were all epic battles. But for my dollar, the best heavyweight fight is... View More
My intention for this column is to provide industry news I believe is impacting you and render my thoughts regarding its implications. My aim is to both give awareness and hopefully, make a difference.... View More
Shippers beware! Dramatic changes to the way landed costs are calculated for all major carriers are now in effect. Parcel carriers started to impose both residential and commercial Delivery Area... View More
Parcel carriers are spending billions annually on new technology to fine tune their already high-speed delivery operations. Obviously, they realize the benefits of making such a capital investment. Simply... View More
In UPS� relatively short five years as a publicly traded company, its stock arguably suffered its worst blow this January, immediately following the management�s announcement that it wouldn�t meet Wall... View More
Parcel Shipping & Distribution sat down with Brett Harper, vice president of Contract Business Development for APL Logistics, to learn more about third-party logistics and what they have to offer companies... View More
