Has your company ever received a bill from an express carrier for a past shipment, claiming that it believes you shipped more packages than were billed? These additional bills have been known to appear... View More
Every time the United Parcel Service/Teamster labor contract comes due for renewal, the memories come rushing back, and I laugh to myself. Not because those two organizations have to square off again (although... View More
Customers that ship both ground and overnight air packages will see three primary benefits from the changes taking place within FedEx � convenience, competition and cost reductions. Customer convenience... View More
The status quo doesnt cut it anymore. A significant transformation is needed in the rate-setting process. Some very interesting developments are occurring that will have a long-term impact on domestic... View More
For the average parcel shipper, venturing into the world of LTL shipping feels like diving blindly off a cliff into waters that may contain rocks, shoals and sharks. Or at least thats what it used to feel... View More
My intention for this column is to provide industry news I believe is impacting you and render my thoughts regarding its implications. My aim is to both give you awareness and hopefully make a difference.... View More
Suffice it to say, FedEx Ground struggled with the decision. No doubt great debate occurred before marching orders were given. But, alas, service (a.k.a. the customer) came second. A very close second,... View More
A federal court has certified shippers who paid an excess value charge to UPS from January 1, 1984 to the present as a class for the purpose of a class action suit against United Parcel Service and related... View More
Shippers generally detest dealing with subjects or problems they do not really understand. Loss, damage and delay claims are usually in this category because carrier liability is a legal subject requiring... View More
Shippers beware! Dramatic changes to the way landed costs are calculated for all major carriers are now in effect. Parcel carriers started to impose both residential and commercial Delivery Area... View More
Parcel carriers are spending billions annually on new technology to fine tune their already high-speed delivery operations. Obviously, they realize the benefits of making such a capital investment. Simply... View More
In UPS� relatively short five years as a publicly traded company, its stock arguably suffered its worst blow this January, immediately following the management�s announcement that it wouldn�t meet Wall... View More
Parcel Shipping & Distribution sat down with Brett Harper, vice president of Contract Business Development for APL Logistics, to learn more about third-party logistics and what they have to offer companies... View More
Frustrated with restrictive carrier refund policies, many experienced shippers have reached the conclusion that traditional service guarantees don�t work. But instead of giving up, what can you do about... View More
FedEx Corp.�s ground package and less-than-truckload services made strides in 2003, gaining market share in two segments of US surface transport, The Colography Group, Inc., (LTL) said in issuing... View More
Every boxing fan has an opinion of what the best heavyweight fight was. Louis - Schmelling, Ali - Frazier, Holyfield - Tyson. They were all epic battles. But for my dollar, the best heavyweight fight is... View More
My intention for this column is to provide industry news I believe is impacting you and render my thoughts regarding its implications. My aim is to both give awareness and hopefully, make a difference.... View More
