It is the season for New Year Resolutions! Optimizing your warehouse is one way to enhance customer service and add dollars to the bottom line. First, let’s review some things that can be done without... View More
Some of the most frequently asked questions I receive from shippers of all sizes regard rolling averages used by parcel carriers. Typical questions include: - What are rolling averages used for? - How... View More
Management has decided to upgrade its Order Management System (OMS). The company will look at Enterprise Resource Planning Systems (ERP) as well as industry specific OMS. As the Director of Operations,... View More
No one enjoys hunting down misplaced items. Just think of the panic and terror that travels throughout our minds when we misplace our wallet or car keys. For logistics managers, this state of panic is... View More
INTRODUCTION Another year, another major carrier rate increase. Thanks to the vigilance with which FedEx and UPS have been raising their shipping rates in recent years, most parcel shippers will find their... View More
Do you know if your carrier is adding percentage charges to your base rates as a result of bill of lading (BOL) errors? Most BOL errors occur due to incorrect linkages to account numbers and/or the... View More
This article completes a trilogy of approaches to surviving various Supply Chain disasters by planning ahead. In last April's eUpdate we discussed: "Are Your Suppliers’ Supply Chains Strong Enough... View More
I’ve been delivering packages for the last 26 years and I thought I would give my thoughts on the subject of packaging from a different perspective than what you might be used to. Maybe you could... View More
E-commerce is booming, and that’s no real surprise. According to a recent survey, 93 percent of international consumers polled have shopped online. They are also shopping frequently — nearly... View More
In today’s market place, your business can be hamstrung if you’re operating without good command on your supply chain. While products will vary from one company to the other, one business... View More
Three days before Christmas, the White House Office of Management and Budget in conjunction with the DOT’s Federal Motor Carrier Safety Admin released their final decisions on the revised Hours of... View More
Global supply chains face a variety of macroeconomic and microeconomic risks. In particular, sourcing risk management is becoming increasingly important not only because of increased global sourcing, but... View More
This survey always seems to be a draw for many of our readers;I think part of it has to do with the fact that it allows themto rate their carriers' performance. After all, who doesn't liketo give their... View More
People often ask for a comparison of premise-based and cloud-based, parcel shipping applications, so here it is in a nutshell. Premise-based systems provide all of the compliance required for processing... View More
Sustainability, efficiency, and cost reduction are often closely aligned with respect to shipping. Greening your shipments can add to your bottom line while also generating customer goodwill and strengthening... View More
Free shipping continues to be the #1 sales promotion device employed by the top 100 e-tailers, and the trend continues to expand steadily. In this mid-year re-survey of the field we've discovered that... View More
Our 2011 PARCEL Forum surpassed our expectations — and from comments we’ve received, it surpassed those of our attendees and vendors, as well. In today’s economic environment, I think... View More
As 2011 draws to a close, retailers, suppliers and manufacturers all want to know what the New Year has in store for them. While the U.S. economy continues its tepid recovery, the upcoming presidential... View More
If your freight bills aren’t being audited before payment and/or after payment, you’re losing money. Why? People make mistakes, and even the best automated billing systems depend on the accurate... View More
As expected, UPS announced on its website Friday that, effective January 2, 2012, the published rates for its services will be increasing.UPS Ground services will increase a net 4.9% through a combination... View More
