After analyzing the shipping trends of more than 350 Global, National, and Middle Market companies that base their shipping in the US, we’ve found that most US-based shippers overspend by an average... View More

There are three principle objectives that apply across all supply chains for both products and services, cross all barriers of culture, distance, language, and are universally understandable by operations,... View More

In my previous article, we learned all about Canada as the number one trading partner with the USA. We also learned about the $248.2 billion of exported goods to Canada in 2010. Most importantly, we learned... View More

In today’s economic climate, companies need to find new ways to reduce shipping cost, eliminate shipping errors, and be more efficient in processing shipments. Doing more with less has become the... View More

I’ve shied away from writing about the United States Postal Service in this column. The reason is simply because the situation is so dynamic that it lends itself more to the immediate feedback from... View More

It is well-documented: efficiently run companies hire less and invest more in technology. Businesses that want to compete and grow get complete visibility and control over transportation costs and processes... View More

Every time my grandkids see a commercial about “moving to the cloud,” they want Grandpa to take them there. The National Institute of Science and Technology defines cloud computing as the delivery... View More

While the troubled global economy appears to have entered recovery mode, the pressure to deliver goods efficiently has only intensified for warehouse and logistics managers. Margins remain thin and consumer... View More

We learned on the first day of science class that experimentation and testing are foundations for the scientific method. Those lessons from so long ago remain important today for any company using packaging... View More

Last month we examined three of the four critical aspects of effective leadership, The Follower, The Leader, and Communication. This month we will look at The Situation, and conclude with an exercise that... View More

Do you need more market intelligence? If you don’t have the information you need to justify your company’s overall shipping expense, you do. To justify your shipping expense, you need data... View More

Maybe it’s just a bias I have, but the supply chain and logistics field seems to be a hotbed of innovation at the moment. Every day we see new innovations in process improvement, operational efficiencies,... View More

On Thursday, April 26, 2012 UPS released the results of their first quarter. The subtitle reads, "U.S. Domestic and Supply Chain & Freight Segments Post Double-Digit Gains in Operating Income." Corporate... View More

Unless you're the most avid of sports fans, you have probably never heard of David Falk. Listed among the "100 Most Powerful People in Sports" for 12 straight years from 1990 to 2001 by The Sporting... View More

Garbage in, Garbage out (GIGO) became part of our nomenclature when information technology became more and more important to running a modern business. You may remember that if the data input was poor,... View More

Statistics tell us that Canada is our biggest trading partner. Yet, and sadly enough, thousands of US companies are not aware of that fact and, worse, not many have heard of the advantage NAFTA brings... View More

While I am generally involved in deploying solutions for large shipping operations, I was recently impressed with some significant numbers that were achieved by employing improvements in ‘non-production’... View More

There are times when a single word can completely change the meaning of an expression. Just look at Greta Garbo, whose misquote, “I want to be alone,” was repeated so often (and was so off-base)... View More

It is a common question heard throughout the parcel industry: Should I single source or dual source my network? The reality in today’s shipping environment is that the vast majority of shippers have... View More

In the course of a given week, I speak to a handful of our clients and invariably, I find one common theme that separates exceptional shipping departments from their average counterparts. Simply put, the... View More