The previous installment of PARCEL Counsel provided an overview of claims for concealed damage, i.e., claims to recover for loss or damage when the problem was not in plain view at the time of delivery... View More
As they say, it’s been great. I have sincerely appreciated the opportunity to contribute to PARCEL for over a year and this makes my tenth issue I have written for. I have received some interesting... View More
Are you challenged by people in your organization hoarding information, pushing their ideas through and making everyone else wrong? Do you have individuals on your team who have to win at all costs and... View More
In previous issues, we have talked about exports with several different emphases. This issue, we are going to put these ideas into the perspective of a new exporter/shipper just getting started. In this... View More
The Postal Regulatory Commission has approved new pricing forUSPS services, which will go into effect on January 22, 2012.Mailing Services, also called Market Dominant products,includes First-Class Mail,... View More
For the last two years, FedEx and UPS have been putting their shipping customers to a distinct disadvantage at the negotiating table by telling them they cannot work with third party contract negotiators... View More
Relax for just a minute and think back to when you were nine years old, before you saw the dangers we see every day now. There wasn’t a TV in every room with hundreds of channels and you were not... View More
“It’s the last thing on your mind but the first thing your customer sees” is a line our marketing manager came up with some time ago to communicate the importance of secondary packaging. ... View More
Are you sick and tired of listening to excuses, stories and explanations when tasks are not fulfilled on time? Do you constantly listen to complaints, whining and negative comments? Does your staff exhibit... View More
The parcel industry is humming along… the major players (FedEx & UPS) are having great financial years and providing high quality service. This is nirvana… right? The parcel industry has... View More
An important court battle that impacts parcel shippers continues to take shape in US District Court. As reported in PARCEL in October 2010 (“FedEx... View More
This is the calm before the storm. The fast-approaching holiday shipping season has all the markings to match the extreme weather the US has experienced since the brutal snowfalls of the last holiday season.... View More
The Results are in and may surprise you! In last month’s PARCEL, our readers were challenged with, “Looking for your input in order to provide information on exactly how the supply chain is... View More
With the news filled with story after story of password hacking, login hijacking, “Phishing” and the continued hacks made on websites, many individuals and small companies are looking to improve... View More
In this installment of PARCEL Counsel, we will explore the topic of claims for loss or damage to cargo when the loss or damage is not noted on a delivery receipt by the consignee while the carrier is still... View More
Oversized shipping charges can prove very costly in dollars and even in terms of customers, especially when they are unexpected. On our own e-commerce site, we try to bundle products together in an effort... View More
Seventy-one percent of your employees are not engaged in their work. They are simply showing up and putting in the minimum effort to get by and not get fired. A 2010 survey by Towers Perrin of 90,000 employees... View More
The bottom line for an importer in Canada is, what will your product cost be – the total “landed cost”? You know what your product sells for in the US and the margin you would like to... View More
In the October 2009 issue of PARCEL, Dan Malech authored an article entitled Fundamental Differences between UPS and FedEx for the Transportation ABCs department. In the article, Dan discussed examples... View More
The international small parcel business in the US is estimated to be a $10 billion + market and growing seven to 10%. DHL Worldwide Express restructured its US operation and exited the domestic air/ground... View More
