Last week, one of my friends in business consulting sent me a question. His client had told him that one of the US international small package carriers was preferable to the others because they would always... View More
There are very interesting synergies between financial firms and delivery companies that started in the mid-1800s and are still evolving today. American Express was founded in 1850 as an express transportation... View More
The single biggest obstacle to success is the absence of execution. This was the essence of the book, Execution: The Discipline of Getting Things Done (Bossidy & Charan, 2002). A few months ago, I wrote... View More
With the 2010 rate increase taking effect, here are three steps to take and some potential options to consider that can help you offset those increases, or even decrease your spend, without sacrificing... View More
Shipping charges for less than a full truck load (LTL) or container load (LCL) have historically been calculated on the basis of gross weight in pounds or kilograms. If a carrier charged only by weight,... View More
When the rules change, successful coaches are flexible enough to alter their strategies and make game-changing adjustments that lead to wins. Shippers must be willing to adopt a similar mentality to minimize... View More
I am excited to be the new columnist for PARCEL magazine. I've been in the parcel business for more than 27 years, having worked with DHL, Velocity Express and, currently, GENCO Supply Chain Solutions.... View More
Building the right strategy and mix of postage and carrier initiatives is critical for effectively managing shipping costs, boosting efficiency and contributing to an organization’s bottom line.... View More
Our industry has been rolling since the wheel was invented in Mesopotamia (Iraq) about 5,000 years ago. Three years ago, Hot Shot Delivery, Inc’s president, Eric Donaldson of Houston, Texas,... View More
So you have made it to the final mile, but will you make it to the finish line (my metaphor for the start of your busy season)? If you have been working on your year-long goals and objectives, you should... View More
These 20 exhibitors at the upcoming PARCEL Forum are must-sees. Stop by their booths and check out the solutions they are offering. They're here to make sure your parcel operation is top-notch!
Almost a year ago, small businesses were contemplating the impact of “Liberation Day” tariffs imposed on nearly all of our trading partners. Over the course of the year, small businesses l
WASHINGTON — The U.S. Postal Service filed notice today with the Postal Regulatory Commission (PRC) regarding a temporary price change for some package products for the 2026 peak holiday se
The freight market is under real strain. Rising spot rates, tightening carrier capacity, climbing fuel costs and growing operational risk are pushing shippers and third-party lo
A freight damage claim often points attention toward the carrier, but the root cause can start much earlier. If pallet loads leave a facility with inconsistent containment, shifting and instab