While most holiday seasons bring a surge in online shopping, 2020 was setting a new record. Shoppers were seeking new ways to get gifts to their loved ones during this time of social distancin... View More
According to McKinsey's consulting firm, 61% of executives reported decreased costs, and 53% reported increased revenues due to introducing artificial intelligence (AI) into their supply chai... View More
As a shipper entering a parcel carrier bid process, you are subject to a great deal of doubt and risk from the unknown. A successful RFP often begins by considering two critical questions –... View More
The COVID-19 pandemic put a spotlight on the importance of meeting customer expectations for delivery of everything from toilet paper to patio sets. Amazon set the bar years ago, essentially t... View More
When it comes to the supply chain, the COVID-19 pandemic has presented a major shift in how companies handle their operations. Entire industries are faced with new challenges, workers need to manage r
As we all know, 2020 is certainly not a typical year. A new, transformed reality is affecting just about every aspect of everyday life and business, including holiday shipping. The global pa... View More
The world has been flipped upside down, with the COVID-19 pandemic impacting all parts of the world as well as each of us individually. There are many people suffering and unsure of their futu... View More
Amazon’s shift from two-day delivery shipping to same-day delivery in 2019 reset consumers’ expectations for even quicker last-mile delivery. In 2020, the COVID-19 pandemic has highlighted
To say that 2020 has been a challenging year might be the understatement of the century. The disruption to our lives brought on by the COVID-19 pandemic has been far-reaching and pervasive. It... View More
Change… the inevitability of a shifting environment. Perhaps there has not been as rapid of an evolution in the parcel industry as the current adaptations to the global pandemic. The Coronavirus... View More
The COVID-19 virus and pandemic has changed the world in countless ways. Although lockdown orders have been helpful to prevent the spread of the virus, the sudden halt of the economy has ravag... View More
If you manage a parcel expense budget, 2020 has likely left you searching for answers, often landing on a Magic 8-Ball response of “Ask again later.” Unfortunately, parcel expense manageme
Similar to small parcel carriers, the shift, driven by COVID-19, from commercial brick and mortar purchases to residential e-commerce purchases has created a strain on many retailers’ profit... View More
Now more than ever, delivery drivers are meeting a critical need in the life of consumers, and have the ability to make or break your company’s reputation—they are not just the face of you
This time last year, before any of us could imagine large-scale store closures and mask-clad grocery shoppers, experts were predicting e-commerce sales growth in North America of around 15% for 2020... View More
The global retail sales arena is $25 trillion… yes, I said $25 trillion. The e-commerce world is $2.9 trillion. The coronavirus pandemic has changed the way people purchase items. As the world went
A large percentage of e-retailers in the US fulfill orders from a single distribution center. Not only does this strategy limit delivery speed and increase parcel shipping costs, it creates a... View More
It’s official: e-commerce and direct-to-consumer (DTC) shipping are more than just trends and continue to steadily grow. For consumer goods importers and distributors on the fence, it’s... View More
GMT’s fifth annual Benchmark Report, The Impact of Brand Strategy on Parcel Transportation, is here. And there’s a lot of data and insights to explore, ranging from influential industry... View More
The coronavirus outbreak paralyzed economies as it spread around the world. However, people who were bound to homes turned to a variety of technology tools that allowed them to continue intera... View More
