Just how bad are market constraints right now? In short, conditions across the industry are record-breakingly bad. If you’re a shipper right now, you’re waiting for goods that are delayed... View More
Many things have changed in the past year, but one thing that is constant has been rising shipping costs. With today’s current market, the addition of more peak surcharges, decreased delivery perfor
Business-to-business (B2B) parcels are recovering and are competing with business-to-consumer (B2C) parcels for available last-mile capacity. According to UPS, B2C volumes are expected to rema... View More
Thinking about who’s on top of their game right now? It’s Target. There are so many lessons to be learned from its current success – a success that’s been a while in the making.... View More
The COVID-19 pandemic has redefined the retail industry by placing e-commerce at the center of retailers’ strategies. While e-commerce had been on a steady growth pattern prior to the pandemic, it... View More
At first thought, order fulfilling robots and virtual reality lipstick try-on may conjure a mental image of something right out of The Jetsons. The long-running TV series portrayed a utopian f... View More
Before the pandemic, consumers were satisfied with one-click ordering that came with two-day delivery, or even next-day delivery. Not anymore. In an extremely short period of time, ordering g... View More
“Never let a good crisis go to waste.” The achievements of a fledgling e-commerce industry during the beginning of this century have been astounding. The concept of shopping on a home computer... View More
It’s no surprise that customer satisfaction with online retail took a dive over the last year, as delivery delays and supply shortages originating from the COVID-19 pandemic were further com... View More
When the holidays come around, will your e-commerce be prepared to handle the spike in shipment volume? Preparation is the key to success. No need to stress! As a result of the pandemic duri... View More
Picture the beleaguered sports coach. Any team will do. They all have the same issue as they pace the sideline: How do I really know if my team is any good? Many coaches look at individual pla... View More
The “Amazon Effect” has led to most e-commerce consumers expecting free and fast delivery; often within one to two business days. There’s a price to pay for that, which ultimately... View More
As parcel delivery evolves, last mile technology will need to evolve with it — particularly by way of automation. Otherwise, efficiency gains and improvements elsewhere in the delivery chain... View More
Over the last year, the COVID-19 pandemic exposed supply chain weaknesses, including supplier shortages and factory shutdowns, along with numerous challenges that affected the workforce. Combi... View More
The demand for online businesses has climbed exponentially in the last year. As people changed the way they shopped for both essential and nonessential items, e-commerce boomed. Online spendin... View More
Your company faced lots of changes over the last year. With change can also come an opportunity for you to take a deep look at your company and your parcel shipping supply chain to see where you could
The term, “A Perfect Storm” gets overused, but it would truly be the best description for the USPS in 2020. It’s no secret the organization was already struggling with debt and aging... View More
This was the year that supply chain and logistics went from being a conversation among industry professionals and insiders, to a topic of discussion at the dinner table. The pandemic made it v... View More
2020 was an unprecedented year for the retail industry. Prior to the pandemic, retailers were already struggling with rising e-commerce sales, bankruptcies and store closures, which were only... View More
In a previous article (“To 3PL, or Not to 3PL?”, in the January/February 2020 issue of PARCEL) I wrote about some of the high-level pros and cons of outsourcing your logistics operations... View More
