It’s no surprise that customer satisfaction with online retail took a dive over the last year, as delivery delays and supply shortages originating from the COVID-19 pandemic were further com... View More
When the holidays come around, will your e-commerce be prepared to handle the spike in shipment volume? Preparation is the key to success. No need to stress! As a result of the pandemic duri... View More
Picture the beleaguered sports coach. Any team will do. They all have the same issue as they pace the sideline: How do I really know if my team is any good? Many coaches look at individual pla... View More
The “Amazon Effect” has led to most e-commerce consumers expecting free and fast delivery; often within one to two business days. There’s a price to pay for that, which ultimately... View More
As parcel delivery evolves, last mile technology will need to evolve with it — particularly by way of automation. Otherwise, efficiency gains and improvements elsewhere in the delivery chain... View More
Over the last year, the COVID-19 pandemic exposed supply chain weaknesses, including supplier shortages and factory shutdowns, along with numerous challenges that affected the workforce. Combi... View More
The demand for online businesses has climbed exponentially in the last year. As people changed the way they shopped for both essential and nonessential items, e-commerce boomed. Online spendin... View More
Your company faced lots of changes over the last year. With change can also come an opportunity for you to take a deep look at your company and your parcel shipping supply chain to see where you could
The term, “A Perfect Storm” gets overused, but it would truly be the best description for the USPS in 2020. It’s no secret the organization was already struggling with debt and aging... View More
This was the year that supply chain and logistics went from being a conversation among industry professionals and insiders, to a topic of discussion at the dinner table. The pandemic made it v... View More
2020 was an unprecedented year for the retail industry. Prior to the pandemic, retailers were already struggling with rising e-commerce sales, bankruptcies and store closures, which were only... View More
In a previous article (“To 3PL, or Not to 3PL?”, in the January/February 2020 issue of PARCEL) I wrote about some of the high-level pros and cons of outsourcing your logistics operations... View More
We are all currently feeling the effects of the coronavirus pandemic – a crisis that has completely changed the way we interact, view, and engage with day-to-day life. Over 75% of companies have... View More
Poorly managed warehouses can become prohibitively costly. Fortunately, there are some straightforward ways you can apply better supply chain management strategies to cut expenses and enjoy sm... View More
Crowd-sourced last-mile providers such as Roadie, Shipt, Instacart, and DoorDash became household names during the pandemic by delivering groceries to consumers who remained at home due to COV... View More
The evolution of priorities and working capital applied to a supply chain is typically based on a metric that points to a rationale of needed change. To achieve this, an organization must disc... View More
To say that the transportation markets are in flux would be a gross understatement. 2020 and the effects of COVID-19 have uncovered gaps in the resiliency of transportation networks across mod... View More
The COVID pandemic is said to be the biggest economic disruption since WWII, and its impact on supply chain operations has been enormous for almost all industries. In this article, we discuss... View More
As the worldwide battle against COVID-19 rages on, shippers are striving to strike the right balance to comply with safety requirements, fulfill their customers’ orders, and preserve their b... View More
If you’re in the market for order fulfillment services, there’s one question that’s probably at the top of your list: What’s it going to cost? As is often the case, the answer... View More
