GettyImages-966204196
Sept. 23 2021
The COVID-19 pandemic has redefined the retail industry by placing e-commerce at the center of retailers’ strategies. While e-commerce had been on a steady growth pattern prior to the pandemic, it... View More
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Sept. 22 2021
At first thought, order fulfilling robots and virtual reality lipstick try-on may conjure a mental image of something right out of The Jetsons. The long-running TV series portrayed a utopian f... View More
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Sept. 17 2021
Before the pandemic, consumers were satisfied with one-click ordering that came with two-day delivery, or even next-day delivery. Not anymore. In an extremely short period of time, ordering g... View More
GettyImages-1218341272
Sept. 15 2021
“Never let a good crisis go to waste.” The achievements of a fledgling e-commerce industry during the beginning of this century have been astounding. The concept of shopping on a home computer... View More
GettyImages-1077782330
Aug. 23 2021
It’s no surprise that customer satisfaction with online retail took a dive over the last year, as delivery delays and supply shortages originating from the COVID-19 pandemic were further com... View More
GettyImages-1151316013
July 26 2021
When the holidays come around, will your e-commerce be prepared to handle the spike in shipment volume? Preparation is the key to success. No need to stress! As a result of the pandemic duri... View More
GettyImages-1133383903
June 9 2021
Picture the beleaguered sports coach. Any team will do. They all have the same issue as they pace the sideline: How do I really know if my team is any good? Many coaches look at individual pla... View More
GettyImages-520742262
June 7 2021
The “Amazon Effect” has led to most e-commerce consumers expecting free and fast delivery; often within one to two business days. There’s a price to pay for that, which ultimately... View More
GettyImages-1265034269
June 3 2021
As parcel delivery evolves, last mile technology will need to evolve with it — particularly by way of automation. Otherwise, efficiency gains and improvements elsewhere in the delivery chain... View More
GettyImages-1274274178
June 1 2021
Over the last year, the COVID-19 pandemic exposed supply chain weaknesses, including supplier shortages and factory shutdowns, along with numerous challenges that affected the workforce. Combi... View More
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May 20 2021
The demand for online businesses has climbed exponentially in the last year. As people changed the way they shopped for both essential and nonessential items, e-commerce boomed. Online spendin... View More
GettyImages-1263395015
May 10 2021
Your company faced lots of changes over the last year. With change can also come an opportunity for you to take a deep look at your company and your parcel shipping supply chain to see where you could
GettyImages-183317794
April 28 2021
The term, “A Perfect Storm” gets overused, but it would truly be the best description for the USPS in 2020. It’s no secret the organization was already struggling with debt and aging... View More
GettyImages-1209874109
April 19 2021
This was the year that supply chain and logistics went from being a conversation among industry professionals and insiders, to a topic of discussion at the dinner table. The pandemic made it v... View More
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April 14 2021
2020 was an unprecedented year for the retail industry. Prior to the pandemic, retailers were already struggling with rising e-commerce sales, bankruptcies and store closures, which were only... View More
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April 12 2021
In a previous article (“To 3PL, or Not to 3PL?”, in the January/February 2020 issue of PARCEL) I wrote about some of the high-level pros and cons of outsourcing your logistics operations... View More
GettyImages-1283027754
April 6 2021
We are all currently feeling the effects of the coronavirus pandemic – a crisis that has completely changed the way we interact, view, and engage with day-to-day life. Over 75% of companies have... View More
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