Let's face it, third-party logistics (3PL) providers are the unsung heroes of the supply chain. They work tirelessly behind the scenes to ensure that packages reach their destination on time... View More
Based on sixteen years of research in the US postal and parcel delivery industry, I have summarized three key principles that apply to the logistics industry, as follows: First Law: The volum... View More
The advancement of AI has impacted nearly every industry, and in the parcel logistics space, there’s a good amount of information available about how AI is altering or will alter operations... View More
The International Longshoremen's Association (ILA) and the United States Maritime Alliance (USMX) are set to resume negotiations on January 15, 2025. The previous negotiations led to a three-... View More
A revolution is under way in how companies are expected to track assets and manage their supply chains. Pressure is rising from end users who have become accustomed to knowing where their good... View More
During the holiday season, a late delivery can sometimes feel like the end of the world. You’ve been there: you order a highly anticipated gadget, new clothes, or a last-minute gift, only to... View More
The recent Microsoft outage underscores the vulnerability of our digital infrastructure, significantly impacting industries like air cargo and shipping. As the industry continues to move towar... View More
Ongoing negotiations to bring a final resolution to the U.S. port workers strike pinpoint a key issue facing the logistics industry. When external disruptions occur unexpectedly, do you have t... View More
Parcel shippers have specific expectations from their business customers to ensure smooth, cost-effective, and efficient shipping operations. These expectations align with the need for streaml... View More
As companies assess Environmental, Social, and Governance (ESG) criteria as part of their corporate sustainability strategies, the environment (or “E”) remains a challenge as companies grapp
The piping hot pandemic-era parcel market has cooled, giving way to softer demand. But while shippers currently navigate calmer seas, peak season looms on the horizon. Forecasts for this year call for
Let’s begin this article with something on which we can all agree – there is no shortage of recommendations regarding how to engage parcel carriers during procurement events. My goal here
Pitney Bowes began tracking US shipping volumes in 2016. Through three different White House administrations, three different postmaster generals, breakthroughs in shipping management and trac... View More
Even though it feels early to be thinking about peak season, it’s coming fast. Companies need to be prepared for what is, for most, a make-or-break time of year. And we all know that making... View More
Whether you’re a growing e-commerce brand or a mature omnichannel retailer, you’re likely evaluating your e-commerce delivery network design as consumer expectations, competitive forces, tec
The e-commerce revolution has fundamentally reshaped consumer expectations. Today's online shoppers crave convenience, transparency, and lightning-fast delivery. In this competitive landscape, effici... View More
In recent years, Amazon has not only dominated the e-commerce landscape but has also been making significant strides in revolutionizing logistics with its Logistics-as-a-Service (LaaS) offerin... View More
In a critical update, Pitney Bowes has taken a decisive step by selling a controlling interest in its Global Ecommerce division — now renamed DRF Logistics — to Hilco Global. This follows the... View More
In the e-commerce landscape, the way brands interact with customers is evolving. In many cases, a customer picking up the package on their doorstep is the only physical interaction they’ll have with
In e-commerce, where every dollar counts and efficiency is king, lies a battleground of logistics. The art of moving goods from warehouse to doorstep is the story of survival, told in the margins of p
