Too many e-retailers and direct selling companies view parcel shipping as a commoditized cost of doing business that they have limited ability to influence. That’s a mistake. There are many cost-sav
Almost gone are those days when people used to carry heavy bags and wander around the brick-and-mortar store, browsing for their purchases. In this digital world, shopping has transformed. Mor... View More
Amazon has taught me I don’t have to wait for my next two-pack of ravioli cutter stamps, so if you can’t get them to me in under two hours, I know someone else who can. It’s 2020,... View More
We are living through the most dynamic transportation environment in recent memory. The parcel carriers, in particular, are in a state of flux, with large shifts in service offerings, strategic allian
Speed – consumers want it and businesses need it. Wireless companies are working to improve their cellular speed to meet customers’ demands of faster service. Airlines are working to impro
The age of the digital supply chain is here. How do we know? More than 1,000 industry leaders across manufacturing and distribution supply chains have said so in a survey that inform... View More
It’s hard to believe that we are now in 2020. How did your organization perform with respect to attaining to your goals in 2019? The parcel industry is a dynamic industry that keeps changing... View More
There are many facets of an e-commerce retail business that contribute to its success. From product design to marketing, retailers have endless opportunities to grow a loyal customer base. How... View More
Bob Malley, Managing Director of Pierbridge, sat down with me at the 2019 PARCEL Forum to discuss what shippers can do to prepare their global supply chains for 2020... View More
When Gartner conducts its annual Supply Chain Technology User Wants and Needs Survey, we ask respondents to state their top three external challenges that affect their organization’s supply... View More
Bob Malley, Managing Director, Pierbridge, discusses how the e-commerce boom has created a parcel tsunami at the border, how US Customs & Border Protection is handling that influx, and wha... View More
As businesses evolve and grow, it’s essential that supply chain managers allocate time to reworking their strategies in order to make their processes more effective. With customers increasin... View More
The parcel industry is changing at lightning speed due to the growth of e-commerce, and the demand placed on parcel shippers – and notably their infrastructure – is increasing dramatically
Peak season surcharges began in 2017 as a way for carriers to mitigate some of the costs during the heavy shipping season. Packages that require extra handling (i.e. additional handling, large package
The most wonderful time of the year for online merchants is the holiday shopping season. With it comes a plethora of new customers who are experiencing your brand or business for the first tim... View More
It's hard to believe the holidays are almost upon us, yet that is certainly the case. With an even shorter holiday shopping season this year, due to the lateness of Thanksgiving, consumers will l... View More
In 2018, Amazon started offering franchises for their final-mile package delivery segment. For as little as a $10,000 investment (which could be free if you are a veteran), you could start an... View More
E-commerce is booming, and so are parcel deliveries. According to the Pitney Bowes Parcel Shipping Index, which covers 13 world industry nations, more than 74 billion parcels were shipped in 2... View More
It seems obvious, but some logistics professionals still fail to realize just how badly an inefficient and poorly functioning supply chain can affect each aspect of their organizations. As companies a
The past five years have paved the way for a new age of retail, where stores have become omnichannel-driven showrooms, checkout has become as simple as a flick of the phone, and teeming compet... View More
A recent Fast Company article written by the chief sustainability officer of Blue Yonder, Saskia van Gendt, caught my attention. Van Gendt wrote that while free returns have become a “powerf
Members of the general public give little, if any, thought as to how it is that a parcel arrives on their doorstep or how they can go to a nearby store and purchase a product manufactured in a distant
For years, parcel auditing carried an implicit prerequisite: you had to be big enough to justify it. The conventional wisdom among smaller shippers went something like this �
