Today’s retail landscape is more competitive than ever. Small- and medium-sized businesses don’t only compete with much larger brands; they compete with the thousands of similar-sized busine

The global e-commerce world is in an outright battle to find the lowest delivery cost solution to compete with Amazon. Their free, two-day delivery has been a disruptive trend for all merchants. Howev

E-commerce is the buying and selling of goods over the Internet, and market research experts such as Euromonitor believe that it will make up 14% of all global shopping sales made by 2021. From the on

Amazon Prime and the guarantee of two-day delivery has completely changed consumer expectations when it comes to home delivery. Shoppers today expect a level of clarity and transparency into... View More

An efficient supply chain is one that meets customer expectations in a cost-effective manner. With two-day delivery (or less) becoming the retail standard for customers, balancing cost and customer se

Same-day delivery no longer belongs to consumer retailers and grocers. Since the inception of Prime, the Amazon disruption has created an environment where both business buyers and individual cu... View More

Ninety percent of world trade is transported by ocean vessels. However, according to industry estimates, just one container ship can produce the same amount of pollution as 50 million cars. The... View More

Despite the pre-eminence of UPS, FedEx, and USPS, regional carriers can play a substantial role in maximizing the efficiency of a small-parcel supply chain. Sourcing relationships with these carriers... View More

Retailers are aggressively implementing omnichannel shipping strategies to fulfill orders from inventory located in closer proximity to their customers. They are shipping from fulfillment center... View More

Supply chain automation as a strategy to keep up with consumer demand and reduce costs is no new concept. What is new, however, is the accessibility of the latest generation of robotics and auto... View More

The cost of the last mile for e-commerce service is a big obstacle. Some estimates show that up to 28% of the total cost of delivering goods reflects the last-mile delivery expense. However, whe... View More

Your customers are expecting faster and faster delivery times each year, all while you are trying to cut costs, so network changes are often needed to increase shipping performance. Adding a dis... View More

The growing influence of Amazon is sending a ripple effect through e-commerce, impacting customer expectations and leaving merchants and warehouses scrambling for ways to keep up. With this chan... View More

There is zero doubt that the e-commerce market will continue to grow for the foreseeable future. According to Mastercard’s SpendingPulse report, retail sales grew 5.1% year-over-year to $850 b... View More

It’s always an enlightening exercise when the PARCEL Forum advisory board and staff select the winner of the Game Changer of the Year award, which is presented at our conference every fall. Ev... View More

The rapid growth of technology and the number of innovative service providers is advancing the variety of options available for retailers and direct-to-consumer brands to deliver products ordere... View More

In literature, a cautionary tale is folklore embedded with a moral message. Obvious danger is ignored, and the main character meets its demise as a result of certain misgivings. The lesson to be... View More

“In the land of the blind, the one eyed man is king,” – Erasmus To succeed in today’s fast-paced marketplace, businesses need to shine a light on every aspect of their organizat

As e-commerce sales continue to grow, so does consumer demand for same-day delivery. E-commerce distribution operations increasingly need fulfillment footholds in crowded urban areas and near hi... View More

With online sales continuing to grow at double-digit rates, retailers are looking for innovative solutions to improve their customer’s experience as well as minimize costs. A trending strategy... View More