Almost gone are those days when people used to carry heavy bags and wander around the brick-and-mortar store, browsing for their purchases. In this digital world, shopping has transformed. Mor... View More
The introduction of Direct-to-Consumer (DTC) shipping complicates the traditional fulfillment model. Instead of sending full pallets directly to the retailer, distributors now must ship to var... View More
The parcel industry continues to be challenged by Amazon. FedEx, UPS, DHL, and the USPS have built sophisticated distribution systems that are second to none in the industry. However, Amazon c... View More
FedEx, UPS, and Amazon are making it easier for consumers to pick up and drop off items at commercial locations such as partner retailers, lockers, and other authorized shipping locations. Fed... View More
All of us make decisions about what tasks we are willing to do ourselves and what tasks we would rather hire someone else to do for us. Should we mow our own lawns, clean our own houses, change the oi
Local delivery companies, regional parcel carriers, and the largest integrated carriers have been managing the last-mile delivery process forever. However, it has only been in recent years tha... View More
The supply chain will never be immune to disruptions — some things are simply unpredictable. But as 2020 progresses, one thing is certain: the ability to rapidly innovate and adapt will be v... View More
As recently as just a couple of years ago, the term “delivery experience” was little more than an industry buzzword, often prefaced by “the Amazon effect” or “the e-commerce... View More
Thanks primarily to Amazon (and the explosive growth of Amazon Prime), consumers in 2020 are conditioned to expect that virtually anything bought online can be shipped for free. That’s true... View More
We are living through the most dynamic transportation environment in recent memory. The parcel carriers, in particular, are in a state of flux, with large shifts in service offerings, strategic allian
Too many e-retailers and direct selling companies view parcel shipping as a commoditized cost of doing business that they have limited ability to influence. That’s a mistake. There are many cost-sav
Speed – consumers want it and businesses need it. Wireless companies are working to improve their cellular speed to meet customers’ demands of faster service. Airlines are working to impro
Amazon has taught me I don’t have to wait for my next two-pack of ravioli cutter stamps, so if you can’t get them to me in under two hours, I know someone else who can. It’s 2020,... View More
The age of the digital supply chain is here. How do we know? More than 1,000 industry leaders across manufacturing and distribution supply chains have said so in a survey that inform... View More
When Gartner conducts its annual Supply Chain Technology User Wants and Needs Survey, we ask respondents to state their top three external challenges that affect their organization’s supply... View More
It’s hard to believe that we are now in 2020. How did your organization perform with respect to attaining to your goals in 2019? The parcel industry is a dynamic industry that keeps changing... View More
There are many facets of an e-commerce retail business that contribute to its success. From product design to marketing, retailers have endless opportunities to grow a loyal customer base. How... View More
Bob Malley, Managing Director of Pierbridge, sat down with me at the 2019 PARCEL Forum to discuss what shippers can do to prepare their global supply chains for 2020... View More
Bob Malley, Managing Director, Pierbridge, discusses how the e-commerce boom has created a parcel tsunami at the border, how US Customs & Border Protection is handling that influx, and wha... View More
As businesses evolve and grow, it’s essential that supply chain managers allocate time to reworking their strategies in order to make their processes more effective. With customers increasin... View More
