In April, FedEx and UPS reinstated Money Back Guarantees (MBG) for on-time delivery on various express services, mainly Next Day Air and International Express packages. Generally, this was see... View More
From the detailed rate tables and opaque service agreements to all the different delivery options, small parcel shipping is complex. Add to that annual general rate increases, peak season surc... View More
During the onset of COVID in early 2020, UPS took many proactive steps to freeze customer discounts in the event that their rolling average dropped a portfolio tier. The rolling average was frozen at... View More
In May of 2021, FedEx announced that it will be updating its fuel surcharge rate tables effective June 21, 2021. This change increases the associated rates of trigger points for FedEx Express... View More
Every year, regional carriers and final-mile carriers become a bigger and more important part of many organizations’ delivery services. In the below PDF, get to know a selection of the leading playe
FedEx’s and UPS's hub and spoke method might soon be a thing of the past as e-commerce growth drives last-mile deliveries closer to the customer. As described by UPS on its website, the h... View More
“Insanity: Doing the same thing over and over again and expecting different results.” Albert Einstein While Einstein was not describing shippers’ approach to parcel carrier sourcing,... View More
The term, “A Perfect Storm” gets overused, but it would truly be the best description for the USPS in 2020. It’s no secret the organization was already struggling with debt and aging... View More
In March of 2020, both UPS and FedEx suspended their money back service guarantee due to the impact from COVID-19. It was stated that the unprecedented complexities and the daily issuance of work and... View More
As we approach what is hopefully the end of the COVID pandemic, UPS and FedEx continue to apply new peak surcharges in response to what they describe as ongoing capacity issues. Service Guaran... View More
Years ago, companies regularly negotiated exclusive shipping contracts with major carriers who handled all their parcel shipping (and some freight as well) to customers, partners, distributors... View More
While most shippers have become accustomed to the carriers announcing record general rate increases (GRI) and new surcharges, 2021 will be in a class of its own. More than any other year, it i... View More
While most holiday seasons bring a surge in online shopping, 2020 was setting a new record. Shoppers were seeking new ways to get gifts to their loved ones during this time of social distancin... View More
Each year, parcel shippers get the unique privilege of certainty – certainty that their shipping costs will go up. This expectation is dutifully met by UPS and FedEx each year with General R... View More
Effective January 4, 2021, FedEx Express (Domestic, US Export and US Import), FedEx Ground, and FedEx Home Delivery shipping rates will increase by an average of 4.9%, while FedEx Freight will increas
Businesses and consumers have all been impacted by COVID-19, and for many of us, the focus has shifted from business as usual to getting through this crisis. With the stay-at-home orders preva... View More
It is no secret that regional carriers are gathering steam as the push for faster and cheaper delivery continues. Regional carriers have capitalized on the weak points of major carriers (such as peak... View More
As the e-commerce explosion continues to shape the way shippers reach their customers, regional carriers and lastmile carriers are becoming a bigger and bigger part of many organizations’ carr... View More
Prisoners on bread and water get just the minimum to stay alive. For whatever reason, their wardens won’t simply kill them, but they won’t restore them to health, either. The current way
A light snow is falling in Memphis on what is one of the coldest New Year’s Days on record. Earth has just completed another extraordinary trip around the Sun. Ed Sheeran has the most popula... View More
