During the holiday season, a late delivery can sometimes feel like the end of the world. You’ve been there: you order a highly anticipated gadget, new clothes, or a last-minute gift, only to... View More

The recent Microsoft outage underscores the vulnerability of our digital infrastructure, significantly impacting industries like air cargo and shipping. As the industry continues to move towar... View More

Ongoing negotiations to bring a final resolution to the U.S. port workers strike pinpoint a key issue facing the logistics industry. When external disruptions occur unexpectedly, do you have t... View More

Parcel shippers have specific expectations from their business customers to ensure smooth, cost-effective, and efficient shipping operations. These expectations align with the need for streaml... View More

As companies assess Environmental, Social, and Governance (ESG) criteria as part of their corporate sustainability strategies, the environment (or “E”) remains a challenge as companies grapp

The piping hot pandemic-era parcel market has cooled, giving way to softer demand. But while shippers currently navigate calmer seas, peak season looms on the horizon. Forecasts for this year call for

Let’s begin this article with something on which we can all agree – there is no shortage of recommendations regarding how to engage parcel carriers during procurement events. My goal here

Pitney Bowes began tracking US shipping volumes in 2016. Through three different White House administrations, three different postmaster generals, breakthroughs in shipping management and trac... View More

Even though it feels early to be thinking about peak season, it’s coming fast. Companies need to be prepared for what is, for most, a make-or-break time of year. And we all know that making... View More

Whether you’re a growing e-commerce brand or a mature omnichannel retailer, you’re likely evaluating your e-commerce delivery network design as consumer expectations, competitive forces, tec

The e-commerce revolution has fundamentally reshaped consumer expectations. Today's online shoppers crave convenience, transparency, and lightning-fast delivery. In this competitive landscape, effici... View More

In recent years, Amazon has not only dominated the e-commerce landscape but has also been making significant strides in revolutionizing logistics with its Logistics-as-a-Service (LaaS) offerin... View More

In a critical update, Pitney Bowes has taken a decisive step by selling a controlling interest in its Global Ecommerce division — now renamed DRF Logistics — to Hilco Global. This follows the... View More

In the e-commerce landscape, the way brands interact with customers is evolving. In many cases, a customer picking up the package on their doorstep is the only physical interaction they’ll have with

In e-commerce, where every dollar counts and efficiency is king, lies a battleground of logistics. The art of moving goods from warehouse to doorstep is the story of survival, told in the margins of p

The growing importance of data, in all forms, has been one of the most definitive business trends of the 21st century. For example, board rooms have learned lessons from Moneyball, Matthew McC... View More

Agoraphobia or efficiency? Mysophobia or effectiveness? Blame or celebrate COVID for remote work? Whatever the driver, real or otherwise, more and more people today want to live as much of life... View More

Peanut butter and jelly. Batman and Robin. Mario and Luigi. In contemporary retail, the dynamic duo consumers have come to expect is e-commerce and free shipping. Amazon popularized... View More

Last-mile delivery, the final stretch from warehouse to consumer, presents businesses with a myriad of challenges. High shipping costs, time-consuming processes, and the escalating demand for... View More