A recent Fast Company article written by the chief sustainability officer of Blue Yonder, Saskia van Gendt, caught my attention. Van Gendt wrote that while free returns have become a “powerf

Members of the general public give little, if any, thought as to how it is that a parcel arrives on their doorstep or how they can go to a nearby store and purchase a product manufactured in a distant

For years, parcel auditing carried an implicit prerequisite: you had to be big enough to justify it. The conventional wisdom among smaller shippers went something like this �